Quality degradation at 99 - Private drivers and Taxi  
Users report higher volume of Quality Issues than usual
55
fair

99 - Private drivers and Taxi | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-14 Points Past 7 Days
Category: Travel
Work at 99 Taxis Desenvolvimento de Softwares Ltda. - Epp? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at 99 Taxis Desenvolvimento de Softwares Ltda. - Epp? Unlock additional insights
Android unitQ Score
Android User Feedback
96%
Android
7378 Reports
iOS unitQ Score
iOS User Feedback
4%
iOS
293 Reports
User Feedback
4%
iOS
293 Reports
96%
Android
7378 Reports
99 - Private drivers and Taxi - Latest Quality Issues
Android
May 16, 2024
I'm not able to pay on pix or credit card
Android
May 16, 2024
We die asking for it and no one accepts it, when we accept it comes mobi all rotten
Android
May 16, 2024
I receive email every day almost about the loan to simulate, me, my husband and other acquaintances and when you go to simulate in the email open the app and the option doesn't even exist, several people I know who use it have already received the email and nothing appears in the app, other than that the app is good
Android
May 16, 2024
Too expensive
Android
May 16, 2024
Lousy.... The app keeps asking let's add card and the payment is ba vista and I don't owe the app
Android
May 16, 2024
Scoundrel company! They charged me 3 reais for a ride that the driver didn't even move, then I asked for a ride at 8.25 and arriving at the destination the value was 12.50 (and my app conformed the value). Go to hell
Android
May 16, 2024
I lost the chip with the number registered. However, there is no option to enter a password or any other way to confirm the account. Translating, let's go uber
Android
May 16, 2024
It's horrible when the passenger doesn't pay, either because of that thing of saying "play to pay next time", or when the passenger asks for a ride of 5 reais and when it's time to pay, he hands a 100 bill to the driver, because the platform doesn't pay in all cases, and the driver gets screwed with the support that doesn't solve anything. It's absurd
Android
May 16, 2024
Be careful, non-transparent company, I was charged for a ride that I canceled immediately, without exceeding the limit for charging, so 32 reais was deducted from my card, the company [address] charged, however, the card operator did not refund me the amount that has been a month ago.
99 - Private drivers and Taxi - Product Description
99 is the biggest Brazilian e-hailing app. Our mission is to revolutionize mobility and transform people's lives. With few taps, you can request a car or taxi and also decide how you pay for it, whether it's with cash or straight in the app, where you'll have access to exclusive promotions!

Why request a 99 ride?

Power of choice
We have several options for you to choose how to move around in your city. Cars with private drivers, taxis or rides billed to your company through our corporate vouchers. Every moment in our day to day asks for a specific solution and it's you who is in control. Where are we going today?

Safety first
99's partner drivers go through a rigorous selection process. They rely on in-person and online training to ensure all the safety and comfort you deserve. The cars are comfortable and inspected, and of course, we keep a close eye on the passengers' ratings. That reminds us: don't forget to rate your last ride!

Fair rates
Our service is the most cost saving option in the city. And since transparency is one of our key values, we will always provide you with an estimate of how much you'll pay before you request your car. And with our newest feature, you can also track your POP ride's price in real time during your ride!

Smart-wallet
99's coupons are smart! If you have more than one in your wallet, the app itself shows you the best discount before ordering your car and applies it automatically. Keep an eye on your message inbox and do not miss any of them. To enjoy our fantastic discounts, you must register a card or PayPal account in the app.

Easy to use
Just open the app, choose your destination and you're done! 99 has the best technology in the world to find the right driver for you, and in minutes a car will arrive at your doorstep. Also, talk for free with the driver, by text or audio, using the new feature chat within the app.

Feeling like driving with 99? Come join us! Download 99 app for drivers and register here: http://m.onelink.me/85a6df7c
Want to improve your unitQ Score by 20% within 30 days?
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