Quality degradation at AAA Mobile  
Users report higher volume of Quality Issues than usual
78
good

AAA Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-9 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
24%
Android
221 Reports
iOS unitQ Score
iOS User Feedback
76%
iOS
707 Reports
User Feedback
76%
iOS
707 Reports
24%
Android
221 Reports
AAA Mobile - Latest Quality Issues
Android
May 12, 2024
Does not set a shortcut on my phone and will not let me login.
iOS
May 13, 2024
Great service
I had locked my keys in the trunk of my car and couldn't get them out due to my key fob battery died. So I called AAA and they just happened to be very close to my location and was there in less then 10 minutes. Great service thank you.
iOS
May 14, 2024
8/10
Love the app only thing I can say needs fixed at least for me is I'll put remember me and it logs me out every time
Android
May 14, 2024
Horrible App, used it to request roadside assistance did the complete procedure, sat and waited 4 hours, for a tow truck that would never come, because the app did not submit the request, after 4 hours i called and talked to a person, and within 2 hours, the tow truck came, a total of 6 hours waiting time, in the pouring rain ..... would rate zero stars if i could .....
Android
May 14, 2024
I like the app but I can't always find out how much I will pay for insurance until it comes out of my account. I would like to know ahead of time so other Bill's don't get left out.
iOS
May 15, 2024
It’s OK for the most part
But right now I have an issue. I have to update my billing information. They give me a number to call so I called the number and it tells me that I can do all this on the app or online if I just sign in, but then it redirect me back to this number, so convenient it's gonna be inconvenient to use
iOS
May 15, 2024
Delays on app During adjustments
They seem to be delays as I try to edit certain items with date, hotels
Android
May 16, 2024
Complete garbage. AAA has left me stranded for 5 hrs now!! The staff keeps giving me the run around and lying about a tow truck in route! You all are failures!!
Android
May 16, 2024
I removed notifications on this app but I get 1 to 2 or more everyday. I do not want any notifications!
AAA Mobile - Product Description
AAA Mobile improves on-the-go access to trusted AAA services including trip planning, discounts and roadside assistance. The mobile version of AAA’s TripTik® Travel Planner helps you find AAA Approved and Diamond Rated hotels, restaurants and attractions, and the ability to create and share itineraries between your desktop and mobile devices.

KEY FEATURES INCLUDE:

Maps & Discounts
• Find more than 59,000 AAA Approved and Diamond Rated hotels and restaurants 
• Book your next hotel or rental car
• Receive member discount offers at over 164,000 locations
• Share saved trips across desktop and mobile devices*
• Find AAA Approved Auto Repair facilities, AAA office locations, and cheapest gas prices near you

Roadside Assistance*
• Request Roadside Assistance from the app
• Get instant battery replacement quotes (not available in all areas)

Passbook* (iPhone only, iOS 6 or higher)
• Add a scannable AAA membership card to your Passbook

*You must be a current AAA member to use these features. 

Not a member? You can still use our unparalleled trip planner functions. To take full advantage of all the features of this app, Join AAA.

NOTE: Continued use of GPS running in the background can dramatically decrease battery life.
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