43
poor

ADP Mobile Solutions | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
3 Points Past 7 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
75%
Android
526 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
174 Reports
User Feedback
25%
iOS
174 Reports
75%
Android
526 Reports
ADP Mobile Solutions - Latest Quality Issues
Android
May 15, 2024
literally crashed my entire phone just trying to open the app.
Android
May 15, 2024
Screwing up, really, first I have to set up password again and it works fine but when I got to verify identity, it says network error, my job sometimes pays me wrong and I cant even check to fix it before payday, it's something to do with ppls money , f ing fix it
iOS
May 15, 2024
Not impressed
My work moved from the ADP app onto ihcm - I've had problems ever since. Constantly getting into endless cycles of updating my password. It's driving me insane to be honest b
iOS
May 15, 2024
App to stupid to update correct name
Got a new job. Human resources put the wrong first name in for me. They have corrected it, but your app still caused me the wrong name and will not fix it. I cleared the cache did not solve the problem. I deleted the app and reinstalled it did not fix the problem, the app says press here to refresh and it does absolutely nothing. I guess I need to work for ADP so I can be an incompetent employee and get paid for it too
Android
May 15, 2024
Does not work anymore it's a dead app
Android
May 15, 2024
Works great but would like option to see password
iOS
May 15, 2024
Allow scheduling Notifications
I like the ADP app, I've had it with different jobs which I'm happy to have worked with having this app, because I can go back years and still be able to see old statements. I have my push notifications on through my iPhone, I've been attempting to do the same through the app but unfortunately no settings for notifications. My employer uses ADP for our schedules, and I physically have to go into the app and tap my way into schedules just to be able to see my schedule. It would be so much better if I was to be alerted (while not in the ADP) by notifications screen on my iPhone. PLEASE ADD THIS FEATURE!! I only get alerted for my paystub being available and I would much rather prefer an alert for a new posted schedule!
Android
May 15, 2024
Hasn't updated my paystubs since March.
Android
May 16, 2024
Signed up now that's done its a blank screen telling me to login from a computer. Uninstalled
ADP Mobile Solutions - Product Description
ADP Mobile Solutions provides you with an easy and convenient way to access payroll, time & attendance, benefits, and other vital HR information for you and your team. 

- All the features listed below may not be available to you. If you have question, review the FAQs in the Settings menu in the app. 

- This app is available to the employees and managers of companies that use the following ADP products: Workforce Now, Vantage, Portal Self Service, Run, TotalSource, ALINE Card by ADP, Spending Account / iPay Statements, and select products outside the US (ask your employer). 

Key Employee Features: 
• View pay & W2 statements 
• View & request time off 
• Track time & attendance 
o Punch in/out 
o Create timesheets 
o Update, edit, & approve time cards 
• View pay card accounts 
• View benefit plan information 
• Contact colleagues 

Key Manager Features: 
• Approve time cards 
• Approve time off 
• View team calendars 
• View executive dashboards 
Security: 
• All application requests and transactions are routed through ADP's secure servers 
• All network traffic between the mobile device and the server is encrypted 
• All employee information cached on the mobile device is encrypted 
• Username and password protected 
• Login sessions time out from inactivity 
• Accounts locked out with excessive login failures 
• Fast and easy login with Touch ID or Face ID 
• Recover or reset forgotten user IDs and passwords 
Investment options are available through the applicable entities for each retirement product. Investment options in the “ADP Direct Products” are available through ADP Broker-Dealer, Inc. (“ADP BD”), Member FINRA, an affiliate of ADP, INC, One ADP Blvd, Roseland, NJ 07068 (“ADP”) or (in the case of certain investments), ADP directly. 
Certain advisory services may be provided by Financial Engines™ Professional Management, a service of Financial Engines Advisors, LLC (“FE”). FE’s service are made available through connectivity by ADP, however, FE is neither affiliated with ADP nor any of ADP’s affiliates, parents, or subsidiaries, and is neither endorsed nor recommended by any ADP entity.”
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