62
fair
Aena | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
14 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
81%
Android
51 Reports
51 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
12 Reports
12 Reports
User Feedback
19%
iOS
12 Reports
12 Reports
81%
Android
51 Reports
51 Reports
Aena - Latest Quality Issues
Android
May 7, 2024
Constantly fails
iOS
May 7, 2024
Henry
The worst app I can remember to record. Very slow and stuck. The 4 stars it has must be related to the Christmas bonus for employees.
Android
May 9, 2024
They don't charge trips on my trips
Android
May 11, 2024
Disappointing service at Barcelona airport. He was denied the chair of [address] because the one who attends you was too busy. He came to shout and insult us. It's crazy, that person is not fit to work with disabled people.
Android
May 11, 2024
the my trip part still isn't working, just get the plane flying and cannot add my flight
Android
May 11, 2024
The "facial recognition" function does not work.... It's a real shame to set up a function that doesn't work!
iOS
May 11, 2024
It does not
Fatal, it doesn't accept my username / password, instead I access via the web and without problems
iOS
May 13, 2024
Doesn't let login
Very bad, it doesn't let you log in and tells you that your data is wrong
Android
May 14, 2024
Impossible to link an airline ticket in biometrics, a shame
Aena - Product Description
The official Aena app offers flight information of the 43 Spanish airports managed by Aena, including A.S.Madrid-Barajas, J.T.Barcelona-El Prat, Palma de Mallorca, etc. Download the app so you can: • Plan your trip, scan your boarding pass or search for your flight, destination or airline directly (trace your flight up to 2 weeks in advance). • Receive real-time notifications and custom offers: terminal of arrival or departure, check-in desk, departure gate, baggage claim, discount coupons, etc. • Detailed maps of the airport: security and passport filters and controls, restaurants, cafés, shops, car hire, etc. • Move around the airport calculating routes from one point to another with the AenaMaps service. Available at A.S. Madrid-Barajas, J.T.Barcelona-El Prat, Málaga-Costa del Sol and Alicante-Elche Miguel Hernández • Request PRM services directly from the App. • Book or purchase Parking services, VIP Lounges, Fast Track or Fast Lane and Meet&Assist. • Check all the promotions and active offers at each airport. • Exclusive discounts for Aena Club. Check them all at clubcliente.aena.es
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