poor

AIB Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues

-7 Points Past 7 Days

Category: Finance

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30-Day Trend

Poor

Fair

Good

Epic

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Android unitQ Score

Android User Feedback

87%

Android
75 Reports

iOS unitQ Score

iOS User Feedback

13%

iOS
11 Reports

User Feedback

13%

iOS
11 Reports

87%

Android
75 Reports

AIB Mobile - Latest Quality Issues

Android

May 10, 2024

I can't pay my visa bill because the text is all squished up and it won't let me click on my bank account

Android

May 10, 2024

App is a disaster, this is equal to winning the lotto as far as logging in is concerned

Android

May 11, 2024

this app has started to save my password, meaning it's not safe

Android

May 13, 2024

Lately the app having glitching when trying to authorise an online payment. When the popup appears to confirm or deny an online payment, it instantly disappears, which cancels the online payment.

Android

May 14, 2024

The latest version is Very buggy. Asks me to reregister my app every second time I launch it. Very annoying 😞

iOS

May 14, 2024

Fix show quick balance Apple Watch

iOS

May 15, 2024

Terrible experience

Every time I try to setup a call to verify id it errors saying ident not valid :-( what a waste of time !

Android

May 15, 2024

This app is the most dreadful app I have ever used. Today I tried to log in 24 times. Yes you read that right. 24 times. Normally it lets me in after about 8 but today it refuses and just returns to the login page ever time I enter my password. This has been going on for months. Every time I go on the aib website it just tells me to update my app. My app is updated! I am at my wits end and am honestly considering changing banks to escape this.

Android

May 15, 2024

currently there are issues with push notifications making online payments a great hassle. On top, banking login fails regularly due to technical issues in the app

AIB Mobile - Product Description

What's banking without a mobile app?
With the AIB Mobile Banking app you can manage your everyday banking anywhere and anytime, from your phone. Freedom and flexibility to do whatever you need, whenever you want.

Meeting your needs:
- If you want to become an AIB customer and need a current account, you can open an AIB account on the AIB app if you're aged 16 and over, live in the Republic of Ireland and have a valid passport or other acceptable Photographic ID.
- Personal Loan: Use the app to apply for a personal loan or loan top-up, up to €30,000.
- Overdraft: Apply for an overdraft in your app in minutes.
- Credit card: Apply in your app in minutes.

Making and managing payments has never been easier:
- Pay another AIB customer with Pay a contact using just their phone number. Maximum transfer is €1,000
- Simply pay another Irish bank account with a one-off payment up to €1,000
- Avail of Apple Pay, & Fitbit Pay.
- Quickly manage standing orders & debit debits
- View, print, save & share up to seven years of statements.

Safeguarding your banking:
- Strong Customer Authentication (SCA) adds an extra layer of security to your online shopping.
- Tap your transactions to see more information like the time, date and type of transaction made.
- Freeze your lost card to keep your money safe – and it's just as easy to unfreeze the card if you find it.
- Need a replacement card? Use the app to cancel your old one and have a new one posted to you.
- Secure Login - Use a compatible smartphone to login securely with FaceID or TouchID.

You can also use the AIB Mobile app to:
- Quick balance: Check up to two balances without logging in.
- Change your address: If you have a sole account, you can change your address on the AIB app.
- See your PIN: If you forget a Debit card PIN you can see it in the app.
- Open a Savings or Current account: You can open an account in minutes

And much much more…

To use the app you need to be registered for AIB Phone and Internet Banking.

For AIB Mobile information and FAQ's visit: https://aib.ie/ways-to-bank/mobile-banking

For information about our Loan products visit: https://aib.ie/our-products/loans

AIB Mobile is available 20 hours a day, subject to our terms and conditions – we have some nightly maintenance needs.

Transaction fees and charges, and transaction limits may apply.

Allied Irish Banks, p.l.c. is regulated by the Central Bank of Ireland

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