53
fair
Air France - Book a flight | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-15 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
69%
Android
274 Reports
274 Reports
iOS unitQ Score
iOS User Feedback
31%
iOS
124 Reports
124 Reports
User Feedback
31%
iOS
124 Reports
124 Reports
69%
Android
274 Reports
274 Reports
Air France - Book a flight - Latest Quality Issues
iOS
May 14, 2024
Difficulties on mobile
I don't know if the difficulties come from Firefox, the system load or the mobile format but frankly it's the 1st time I've spent so much time booking a trip
iOS
May 14, 2024
You don't store data properly
You tell me that the identity document is not valid when it was valid for the outward journey, you do not keep the data properly, the registration becomes painful and a source of irritation
Android
May 14, 2024
No way to choose your seat at check-in
iOS
May 14, 2024
Poorly designed app
Check in process resulted in showing both me and my wife checked in but only issued boarding pass to my wife.
Android
May 14, 2024
Hello, I am very disappointed that there are no fare reductions or free for Veterans, for luggage and seats. Thank you
Android
May 14, 2024
Nullity, false passport info. forced to pay to have 2 contiguous seats. American prices, plus it's a Boeing. As a Texan friend said, Air France Air Chance. ! null site... it is enough to cry!
iOS
May 14, 2024
Bad user experience
In-intuitive experience, issues while checking out, phantom CTAS where you cannot click. You are getting an error where filling out fields - and you do not know why. Need to restart the process again
iOS
May 15, 2024
nobody
Impossible to choose your seat or do anything, the application is really very badly designed
iOS
May 15, 2024
Flight with a small dog
Excessive price for small animals in a small bag and which do not move under the passenger seat: 140 euros more expensive than a passenger seat! Too bad there is no competition
Air France - Book a flight - Product Description
Meet a pocket-sized travel assistant designed to help you at every step of your journey. From booking a flight, checking in, and receiving real-time flight updates to managing your Flying Blue account, the Air France app is your must-have travel tool. BOOK A FLIGHT Book your ticket for any of our destinations using your preferred secure payment method. To save time on future bookings, simply add your contact information to your profile, and we’ll prefill your details. OBTAIN YOUR BOARDING PASS Check in, select your seat, and obtain your boarding pass directly in the app. STAY INFORMED Turn on notifications and get real-time flight updates and exclusive content about your destination. You can also share your flight status with your loved ones to stay in touch with those on the ground. MANAGE YOUR BOOKING Need to review your ticket conditions, update your contact information or make a last-minute change to your booking? Manage your booking seamlessly directly in the app. ENHANCE YOUR TRAVEL EXPERIENCE Go the extra mile and add one of our extra travel options to your booking with a simple click (seat selection, special meals, lounge access, and more). A SPECIAL SERVICE FOR YOUR CHILD Is your child traveling alone via the trusted Kids Solo service? Track and manage their journey directly in the app. ACCESS YOUR FLYING BLUE ACCOUNT Check your Miles balance, book a rewards flight, modify your profile, and access your virtual Flying Blue card!
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