53
fair

Arlo Secure: Home Security | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
17%
Android
662 Reports
iOS unitQ Score
iOS User Feedback
83%
iOS
3218 Reports
User Feedback
83%
iOS
3218 Reports
17%
Android
662 Reports
Arlo Secure: Home Security - Latest Quality Issues
iOS
May 15, 2024
Not satisfied, geofencing does not work reliably
Geofencing doesn't work. Too expensive for the performance.
iOS
May 15, 2024
Delay
Delayed or no alerts up to an hour. Sometimes I don't even get an recording at all.
iOS
May 15, 2024
Does not register everything
Regularly nothing is observed and recorded
iOS
May 15, 2024
Poor
Very confusing
iOS
May 15, 2024
Camera fault
The router often has to be restarted for the cameras to work
iOS
May 15, 2024
Terrible!!! Only one person can login
This most dumb security cam app that I ever seen. You can only login from one phone.
iOS
May 15, 2024
Hmmm
Got the Essential cameras installed Still don't understand how it can say Armed Home and the cameras don't alert. If it's armed then it should. Could be more user friendly The solar panels don't charge as well as the should. The app is not user friendly
iOS
May 15, 2024
Going Off-line Issues
The newer current App (Arlo Secure) randomly drops off-line or limits the video viewing functions. Tried to get Arlo support help. Thought it was fixed but it is still periodically losing the video and audio. They (Arlo) definitely have a software issue and seem to turn a deaf ear to it. Gone downhill over the past 2 years.
Android
May 16, 2024
Expensive and useless
Arlo Secure: Home Security - Product Description
Control your Arlo smart home security system with one, easy-to-use app. Use the Arlo Secure App to protect your home, inside and out, with Arlo’s award-winning home security system, video doorbells, cameras, and floodlight. 

 

Protect your everything and personalize your entire home security system. With the Arlo Secure App, you can control multiple locations at once and quickly arm or disarm your system with one tap.  

 

Get round-the-clock protection with 24/7 Live Security Experts that will monitor your home, so you don’t have to or use one tap Emergency Response to quickly get police, fire, or medical help to your home.* Easily customize your security by creating smart activity zones to reduce unwanted notifications and set schedules to arm or disarm your system. 

 

See important details from your home security camera system with up to 4K resolution, 12X zoom image capabilities, and color night vision. When motion is detected, receive interactive notifications on your phone and watch an animated preview, call a friend, activate a siren, or initiate Emergency Response.* 

 

With an Arlo Secure plan and an Arlo camera, video doorbell, or floodlight camera, you can view 30 days of video history, receive notifications that tell you when a person, package, vehicle, or animal has been spotted with advanced AI Object Detection.  

 

Disclaimers:  

*Emergency Response (available in the United States only), Object Detection and Video History require an Arlo Secure paid plan after trial period.  

**4K resolution, 12X zoom image capabilities, color night vision, and Emergency Response features vary by camera model.
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