Quality degradation at BankID  
Users report higher volume of Quality Issues than usual
50
poor

BankID | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-15 Points Past 7 Days
Category: Business
Work at BankID? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at BankID? Unlock additional insights
Android unitQ Score
Android User Feedback
79%
Android
162 Reports
iOS unitQ Score
iOS User Feedback
21%
iOS
44 Reports
User Feedback
21%
iOS
44 Reports
79%
Android
162 Reports
BankID - Latest Quality Issues
Android
May 13, 2024
Can't find my review of the app? Where is this? Have you deleted this?
Android
May 14, 2024
App doesnt download to my mobile, this bank waste my time
iOS
May 14, 2024
PIN????
How do I get a pin?! I only see the option to activate face-id, and without it there is no security at all.
Android
May 14, 2024
tiring to have to go from one app to another. 🙄
Android
May 14, 2024
Too often doesn't work.
Android
May 14, 2024
Can't put it on my phone
iOS
May 14, 2024
So problematic
I can't believe that logging in should be so troublesome. You are told to call for help, but is it not exactly such phone help but should steer far away due to general security risks??? Bank-ID for mobile worked painlessly. The app smells scorched all along!!
iOS
May 15, 2024
Very nice but could improve FaceID-based auth experience
There is some room for improvement in the faceID-based auth by triggering FaceID directly from the notification options so it's not even required to open the app like in e.g. Okta app.
Android
May 15, 2024
doesn't work on the internet shoppin
BankID - Product Description
BankID is its own company together with BankAxept, and is no longer a part of Vipps. That means that our app has moved to our own developer account at Apple, and moved out of the Vipps account.

With the BankID app you can identify yourself, confirm payments and sign documents.

The app meets official security requirements and can be used to:
- Log in to public services and banks
- Sign binding documents electronically
- Confirm online payments

Instead of using the one-time password from your code device or confirm with BankID on mobile, you rather approve requests directly in the app. The BankID-app is used together with your social security number and personal password.

To get started you need to have a BankID certificate issued by a bank. At the moment only people with BankID from certain banks can activate the BankID app*. Check where your BankID is issued at bankid.no/privat.

*List of banks that support the app: https://www.bankid.no/en/private/solve-my-bankid-problem/banks-with-app/
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners