14
poor

BankMobile App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
11 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
72%
Android
89 Reports
iOS unitQ Score
iOS User Feedback
28%
iOS
34 Reports
User Feedback
28%
iOS
34 Reports
72%
Android
89 Reports
BankMobile App - Latest Quality Issues
Android
May 15, 2024
I've been with bankmibile since like 2014 if not longer. But this by far has to be the worse update ever. I haven't had no posted transactions or deposits. But yet u receive my pay check direct deposit to this same account. This use ti be a good online bank frfr.
iOS
May 15, 2024
Can’t access my account!!!
How can I get in contact with somebody regarding not being able to access my account??? I need to move money from my savings before a bill hits and I can't access my account!!!
iOS
May 15, 2024
never works.
constant issues. and random monthly fees. go to a normal bank.
Android
May 15, 2024
It's crazy how there are 1 star reviews one after the other after the forced update! So here I am adding mine to help drop the score even lower 🙃 This app is dreadful, truly. I have been with bankmobile for over a decade. Through all of those changes it's been pretty seamless. But this merging with the Carolina bank & this need to update OUR access to OUR money has been pitiful. This is pushing me to close out my accounts & go elsewhere!
Android
May 15, 2024
My email address is wrong. How do I contact you?
iOS
May 15, 2024
The worst !!!!!!’
THIS IS THE WORST BANKING APP. Always down can't log in to access your funds or anything. I hate this app.
Android
May 15, 2024
The app works 5% of the time
Android
May 16, 2024
I've installed and uninstalled numerous times and I can't even get to sign in page.
Android
May 16, 2024
Won't stop crashing
BankMobile App - Product Description
BANKING ON THE GO!
Bank smarter wherever you are with the BankMobile app! Download the app today to take charge of your financial future!

EARN INTEREST
Make your money work for you by taking advantage of our interest-bearing accounts.

THE ESSENTIALS
Check your balance, view recent transactions, and transfer money.

55,000 FEE-FREE ALLPOINT® ATMS
Find the one nearest you!  The location, availability, and hours of operation may vary by merchant and is subject to change.

SNAPSHOT
Become the master of your financial universe. Check your cash flow and set aside money for expenses.

DEBIT CARD ON/OFF SWITCH
Temporarily turn off your card to help protect against unauthorized use in the event your card is misplaced.

MOBILE CHECK CAPTURE
Make quick deposits with your mobile device. Tap! Snap! Deposit!

PASSPORT
Access deals & discounts, Instant Win games, and Surprise & Delights by managing your Passport dashboard.

BILL PAY
Easily pay bills from the app.

FAQs
Have a question? Get answers quickly through our interactive FAQ database.

1 Funds from payroll-related direct deposits may be made available up to two days early. Early access to payroll deposits applies to the direct deposit of funds from your employer. Employer direct deposits vary and, as a result, it is not possible to guarantee early access to your pay. Factors that will affect this include the sender’s deposit description used and the timing of their submission of deposit. In order to provide this service, we generally post such deposits on the business day we receive notice that the deposit is scheduled, which may be up to two (2) business days earlier than the payer’s scheduled payment date. In general, benefit checks (direct deposit or otherwise) from the federal or state government will not be eligible for early access based on the parameters we use. As an example, benefits that generally would not receive early access include but are not limited to unemployment, retirement, pension, civil service, railroad retirement and veteran’s payments.
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