Quality degradation at bash™  
Users report higher volume of Quality Issues than usual
50
poor

bash™ | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-34 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
87%
Android
77 Reports
iOS unitQ Score
iOS User Feedback
13%
iOS
12 Reports
User Feedback
13%
iOS
12 Reports
87%
Android
77 Reports
bash™ - Latest Quality Issues
Android
May 11, 2024
I'm struggling to make payment 😩
Android
May 12, 2024
Hate the fact that there's an update every week
Android
May 13, 2024
I can't login on the app
Android
May 14, 2024
This app is useless for shopping. Login almost never works. It's OK for viewing the various store catalogs, but it's such a clumsy, poorly put together experience it has often put me off before even getting started. This is one of the worst apps I've ever seen, by far the worst shopping app. It's hard to think this is by such a big company as TFG. It's been bad from inception, which makes me think they just don't care.
Android
May 14, 2024
Struggle to add items to your cart, payment methods are slow to update, overall app needs more development
Android
May 14, 2024
This new update deleted all my previous info and won't allow me to shop online.
Android
May 14, 2024
Nightmare shopping on Bash. Wait for delivery and wait even more to return items. Cannot log return on App. Long process of emails back/forth. Bash won't assist with courier queries. Even more emails back/forth. You will end up with unwanted items you can't return. Terrible online shopping experience which should be quick and painless!
iOS
May 15, 2024
Poor performance
Unable to login - Slow server responses. Unable to checkout when you can login with error messages that don't correlate. No call center number to contact anyone directly for I deal with issues
Android
May 15, 2024
The Bash app is so glitchy when it comes to processing online orders. Sometimes it throws you out or you can't get past collect to pay it just stops processing.
bash™ - Product Description
Welcome to Bash - where you’ll get exclusive online access to your favourite TFG stores and most-loved brands, all on one user-friendly shopping platform.

Bash brings together the best in fashion, jewellery, beauty, sports, home and tech so you can shop and checkout with ease. For the latest trends, style news, deals and daily inspiration, follow @friendsofbash too.


Shipping options
Free delivery for orders over R500 (excluding furniture) to your door within 3 - 5 working days. Free collection from 800+ collection points. End to end order tracking is available for active orders.


Free returns
Free returns (excluding furniture) to 3,000+ TFG stores, or we can arrange a courier collection from your preferred address.


Payment methods
Payment options include Credit and Debit cards (Visa and MasterCard), your TFG Money Account card and EFT. You can also apply TFG gift cards. 


Swipe, save and earn with TFG Money and TFG Rewards
You can use your TFG Money Account card to shop on the Bash app. You’ll have access to your account statement and be able to pay your monthly instalment.
Plus, take advantage of the TFG Rewards programme for thousands of exclusive deals every week.

For any assistance, our Bash Support team will be available during operating hours.
Want to improve your unitQ Score by 20% within 30 days?
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