Quality degradation at Bitdefender Central  
Users report higher volume of Quality Issues than usual
81
good

Bitdefender Central | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-14 Points Past 7 Days
Category: Utilities
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
94%
Android
101 Reports
iOS unitQ Score
iOS User Feedback
6%
iOS
7 Reports
User Feedback
6%
iOS
7 Reports
94%
Android
101 Reports
Bitdefender Central - Latest Quality Issues
iOS
May 1, 2024
Locate devises and notifications
Locate devises and notifications are not working properly
Android
May 2, 2024
Fed up with this application that only deactivates itself
Android
May 5, 2024
Automatic verification isn't working Biometric & Password App Protection Not Working Chat & Fraud Protection Not Working Secure Browser Not Working. Whenever restarting the phone, the app stops working
Android
May 7, 2024
So far so good but within the last couple of days my web protection is turning off by itself. Trying to use the help site and your suggestions are not working " battery saving might be the problem" it was working without any problems and battery savings options and suddenly its not mmmmm don't get it,but couldn't fix it with your description on your help page.
Android
May 12, 2024
The new version is a tragedy. You can't block or unblock your child's app through the app. It also does not see the latest version of parental control installed. Unintuitive menus. The old one was much better. There are no tutorials for the new version on the Internet. In general, very poorly. It's time to consider changing your service.
Android
May 14, 2024
Still too many disconnections on my Android devices despite following the instructions given to try to remedy the problem. But ineffective. It's high time to perform a real update on Bitdefender to fix this recurring problem as I'm starting to get tired of it. Thank you.
iOS
May 14, 2024
No access
Since the last update, I can't get to the account anymore
Android
May 14, 2024
Glitchy to set up on my PC but help team were excellent. All works well now.
Android
May 16, 2024
This is the worst app for 2 factor authentication. Just got a new phone & can't find my codes to use to login. Ugh! I'd rather just only have some easier way to do it. Customer support doesn't care
Bitdefender Central - Product Description
Bitdefender Central places your local and network cybersecurity at your fingertips. Use it to control security for all your Bitdefender-protected devices, and to set up and manage Bitdefender BOX, the revolutionary smart home hub that secures your entire Wi-Fi network.

LOCAL PROTECTION

With Bitdefender Central you can:

- Install Bitdefender protection on all your devices
- Manage security and protect your kids online
- Scan, clean and optimize any device remotely
- Get instant notification whenever Bitdefender detects a threat
- Quickly access your activity dashboard
- Receive security updates for your devices 24/7

NETWORK PROTECTION

Bitdefender Central works with BOX to secure and manage your smart home:

- Get ironclad protection for all your internet-connected devices, at home and on the go
- Manage all devices in your home network from a single mobile app
- Protect your kids online and manage screen time with parental controls    
- Set up your Bitdefender BOX
- Discover your devices and group them under your Bitdefender BOX network 
- Check protection status and connectivity status for all your connected devices
- Filter your devices by status or by user
- Create profiles for your family members and allocate devices to them
- Get real-time notifications for threats blocked by BOX: anomaly detection, unencrypted - - Banking information sent, botnet attacks
- Change your Wi-Fi name and password
- Pause the internet connection on your devices

PARENTAL FEATURES

- Limit Screen Time & Pause Child Profile: restrict device access on your children's devices. BOX users can block Internet access on all a child’s assigned devices, including game consoles and smart TVs
- Web filtering
- Location reporting & Safe Check-in for a child’s mobile devices

PRIVACY

- Locate your lost or stolen devices
- Send text or sound alerts to your devices
- Lock your lost or stolen devices to prevent unauthorized access

Subscription Agreement:
https://www.bitdefender.com/site/view/subscription-agreement.html

Privacy Policy:
https://www.bitdefender.com/site/view/legal-privacy-policy-for-home-users-solutions.html
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