57
fair
BMO Digital Banking | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
73%
Android
79 Reports
79 Reports
iOS unitQ Score
iOS User Feedback
27%
iOS
29 Reports
29 Reports
User Feedback
27%
iOS
29 Reports
29 Reports
73%
Android
79 Reports
79 Reports
BMO Digital Banking - Latest Quality Issues
Android
May 10, 2024
Can't get login in page to load past the bmo screen. Tried to reload app, update, and restarted device still can't get app the work as off 5/4 please fix asap
Android
May 10, 2024
Stranded with Unworking Debit Card. No way to get help! In Greece and no ATM will work! No way to reach BMO for help! Have to starve for 3 days until flight.
Android
May 10, 2024
It doesn't work, and they won't do anything about it. I was afraid that this would happen after Bank of the West was absorbed by BMO.
Android
May 11, 2024
Had a bad check I was sent for payment they closed my acct
Android
May 12, 2024
By far one of the worst bank apps I've used. When it was Bank of the West the app was reliable and stable. It gave me over 10 years of no issues at all. Now only one year with Bmo the app is slow and it keeps logging me off and asking me to verify I'm the user. So ridiculous. I hate when apps don't think about thier clients.
Android
May 13, 2024
it's not formatted correctly for mobile use
Android
May 13, 2024
Why is there music trying to play while I'm on phone with customer service? Get it together BMO it's 2024.
iOS
May 15, 2024
Transaction on hold too long
After charging at any place with ATM card the money is on pending for too long instead it should be out in couple hours or within the same day also when using outside teller machine it should give customer an option to end transaction or to move on for another instead it ends transaction automatically when money is ejected holding on money clip. Please fix these two things.
Android
May 15, 2024
Biometric never works
BMO Digital Banking - Product Description
Bank on the go from your iPhone® anywhere, anytime with the BMO Digital Banking App. We’ve updated the design for a cleaner look that’s even more convenient to use! It’s secure¹ and super easy to: • View account balances and activity • Sign on even faster using Touch ID® • Withdraw cash using your smartphone with Mobile Cash² • Access your credit card account alongside your other BMO Harris accounts • Send money to friends and family with a bank account in the U.S. with Zelle • Track your accounts – even if they’re not with us – with BMO Harris Total Look® • Transfer money between your BMO Harris accounts • Deposit checks by taking a picture with your iPhone® camera³ • Schedule and manage bill payments • Turn your debit or ATM card on and off and get real time alerts⁴ – with BMO Harris Card Monitor Visit bmoharris.com/mobile to learn more. ¹ Please visit bmoharris.com/security for more details. ² BMO Harris Mobile Cash® is available for BMO Digital Banking smartphone apps only. For details, see the BMO Digital Banking Agreement at bmoharris.com/legal. Users must have a BMO Harris debit or ATM Card. Even though a physical card isn’t used to access Mobile Cash, the service use is subject to daily transaction limits for your card. If you don’t know your card’s daily transaction limits, please ask your banker or call 1-888-340-2265. ³ Mobile Deposit® is available using the BMO Digital Banking smartphone app. This service may not function on older devices. Users must be a BMO Digital Banking® customer with a BMO Harris account opened for more than 5 calendar days. Deposits are not immediately available for withdrawal. For details, see the BMO Digital Banking Agreement found at bmoharris.com/legal. ⁴ Message and data rates may apply. Contact your wireless carrier for details. Accounts are subject to approval. BMO Harris Bank N.A. Member FDIC Third party web sites may have privacy and security policies different from BMO Harris. Links to other web sites do not imply the endorsement or approval of such web sites. Please review the privacy and security policies of websites reached through links from BMO Harris web sites. Copyright 2018, BMO Financial Corp., All Rights Reserved. iPhone® and Touch ID® are trademarks of Apple Inc., registered in the U.S. and/or other countries. Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.
All intellectual property rights, including trademarks and word marks, are the property of respective owners