Quality degradation at Box: The Content Cloud  
Users report higher volume of Quality Issues than usual
58
fair

Box: The Content Cloud | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-20 Points Past 7 Days
Category: Productivity
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
67%
Android
58 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
28 Reports
User Feedback
33%
iOS
28 Reports
67%
Android
58 Reports
Box: The Content Cloud - Latest Quality Issues
iOS
May 6, 2024
Used to be great but can’t upload files now
Can't upload any files through the app. You have to log online and use your tablet or a computer to do it. Real nuisance.
Android
May 7, 2024
All I was able to do was create a folder. I couldn't add files from another folder on my phone...not for me 😞
iOS
May 9, 2024
Terrible digression in performance
Not sure what has happened but over the past four or five months this app has digress in performance to a degree that I do not understand how it has even happened. I upgraded my phone from iPhone 13 Pro Max to a 15 promax and I found that my 13 Pro Max performed better with this app than the brand new phone. Nothing has changed in a couple months now in the app only gets worse in performance. Constant freezing stuttering, inability to load folders. Loading hangings with a little circle infinitely. The app is hardly usable. I know I am not the only one with these problems my coworkers are having the same issues with their new phones.
Android
May 10, 2024
Forgot pass, no reset email... dead as a dornail this app
Android
May 10, 2024
When I try to open a photo, the app crashes me to the main menu.
iOS
May 11, 2024
Fed up
Trying to get someone to reply to me no contact Cant access files even after changing password 50 times & contacting been logged out sice thursday , its worked fine for years no nothing
Android
May 12, 2024
Why it's not intalled in my Vivo V30 pro I have an account already please suggest
iOS
May 13, 2024
Difficult to use
I use it because it's a designated app for the university, but it's hard to use anyway. It is especially uncomfortable related to videos.
iOS
May 15, 2024
Very bad.
I need to store video files. Very difficult to use. I did not find settings on how to limit synchronization traffic, files from the computer are deleted by themselves and remain only in cloud storage, the hard drive where synchronization takes place is constantly frozen, there are no settings on which physical disk to store files, how to cancel payment information, I was looking for half an hour - I found it only on the site and only after doubling the application. I don't understand who this service is for.
Box: The Content Cloud - Product Description
Your content. Your terms. Take the Content Cloud with you to seamlessly and securely capture, scan, access, create, edit, annotate and share your projects, files and documents.

Whether you're collaborating with coworkers, or scanning and protecting personal documents, stay connected and manage all your content with 10GB of free cloud storage.

With Box, you:
• Securely connect to all your content anywhere, anytime
• Find exactly what you're looking for when you need it
• Review and comment without switching to different apps
• Scan, record, and upload content seamlessly
• Tackle to-dos and capture ideas with note-taking and audio recording
• Share photos, videos, presentations, and other files

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** Featured by Apple in Best New Apps and Best New Business Apps
** "Box is an excellent choice for viewing, editing and sharing your files securely in the cloud." ‐ CNET

Manage and quickly locate files:
• Upload and view hundreds of files types, like PDFs, Microsoft Office files, Google Workspace docs, and many more
• Create Box Notes to jot down ideas, manage to-do lists, and coordinate projects in real-time
• Work offline with access to files and folders
• Search for files by name and content type in real time
• Search within PDFs, Microsoft Office files, Google Workspace docs, and more
• Edit, e-sign, annotate, and more with hundreds of partner app integrations

Scan, capture, and save to mobile:
• Scan anything from receipts and invoices, to documents and contracts, and OCR (Optical Character Recognition) converts files to searchable PDFs 
• Capture, edit, crop, rotate and recolor photos
• Record audio and video; review before upload with pause and resume controls

Collaborate and share content:
• Securely share content with coworkers, friends, and family with a single click
• Work together in real time with Box Notes
• Type or draw in feedback on multiple document types with Annotations
• Transcribe handwriting to typed with Apple Pencil on iPad

Secure your files and protect privacy: 
• Prevent leaks across both company and personal devices
• Meet policy requirements and guard your data with enterprise-level security and compliance, file-level encryption, and security controls
• Choose from flexible EMM options for device- or app-level control

10GB of free storage:
• Get the flexibility you need while keeping life’s most important content accessible with a free Starter plan for secure content capture, storing, and sharing.



Subscribe to the Personal Pro plan for $79.99 per year to receive 100GB of storage and a larger file upload size of 5GB.

Your subscription will renew automatically each month and payment will be charged to your iTunes Account within 24 hours prior to the end of the current period. You can turn off auto-renewal by going to your Account Settings after purchase. Cancellation is not permitted during the active subscription period.

Terms of Service: http://box.com/static/html/terms.html
Privacy Policy: http://www.box.com/static/html/privacy.html
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