66
fair

B&Q | DIY Home & Garden Tools | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
16 Points Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
69%
Android
48 Reports
iOS unitQ Score
iOS User Feedback
31%
iOS
22 Reports
User Feedback
31%
iOS
22 Reports
69%
Android
48 Reports
B&Q | DIY Home & Garden Tools - Latest Quality Issues
Android
May 5, 2024
Worst user experience. App crashes all the time and clears basket
iOS
May 5, 2024
Long hassle before order can be placed.
It took me hours to place an order and apply voucher
Android
May 5, 2024
I needed all my purchases delivered but you refused so now I have to struggle to collect
iOS
May 11, 2024
Good, but can be improved experience wise
Functional but the looks and feels like an early version app
iOS
May 12, 2024
App very slow today
Usually it's good. But very slow today.
Android
May 12, 2024
It works as it should and is useful. My only real gripe is that having found the item I want, I sometimes then see it isn't available in store. For me the whole reason for the app is to check if an item is sold in store because I usually want it the same day. I see no point in ramming an app full of other suppliers content to bulk virtual stock. I find it annoying and always end up shopping elsewhere.
iOS
May 12, 2024
Payment options
Lack of Klana or Clearpay options - Paypal useless.
Android
May 14, 2024
2 stars due to it not allowing me to pay, uninstalled and was able to pay okay online through a browser, also after attempting to pay via the app it wouldn't save my items in the basket, which was annoying having tried 3-4 times to pay.
Android
May 15, 2024
Complicated app...not use b&qgift card for seller items...strange...gift card also use money only right...I don't know very complicated and out of stock items won't show st the time of adding the items to cart later it will say not in stock... need repeat the same...B&Q not intended to leave their app easily...making users to stuck with it... overall complicate to browse and order from online...even shipping dates always say 5 to 7 days ahead schedule...
B&Q | DIY Home & Garden Tools - Product Description
Introducing the all-new B&Q App, your ultimate destination for home and garden furniture sets, paint, BBQs, air conditioners, garden chairs, sheds, laminate flooring, and more. Discover an extensive range of high-quality home furnishings and garden products designed to elevate your home and garden. Shop conveniently and optimise your Android phone for an enhanced browsing experience

Download the B&Q App now and unlock a world of possibilities. Explore our vast selection of garden furniture sets, perfect for creating a stylish outdoor garden haven. Transform your living spaces or garden space with our diverse range of paint colours, ensuring a vibrant and personalized touch. Browse our top-notch BBQs for unforgettable grilling experiences, while our air conditioners keep you cool and comfortable throughout the seasons. Relax in style with our collection of garden chairs and create extra storage space with our durable sheds. Complete your home transformation with our premium laminate flooring options.

Enjoy unparalleled convenience as you hunt for the best deals and home bargains. Whether you choose to shop online or visit our stores, the B&Q App simplifies your purchasing journey. Take advantage of our exclusive B&Q Club card, maximising your savings as you plan your next home improvement project, garden and patio project or update your tool station.

Stay informed with our comprehensive product ratings and reviews, enabling confident buying decisions. From intricate internal building projects to tool station upgrades, the B&Q App caters to all your needs. Seamlessly integrate your B&Q Club card into your account and enjoy exclusive benefits during in-store visits.

Experience the efficiency of Free Click + Collect, reserving products effortlessly at your nearest store. Our innovative Scan & Go tool guides you to nearby stores, ensuring a seamless shopping experience for garden furniture sets, paint, BBQs, air conditioners, garden chairs, sheds, laminate flooring, and more.

Stay ahead with upcoming app releases, introducing new payment options, further enhancing the B&Q Club card experience, and delivering unparalleled support for your in-store or click + collect visits.

At B&Q, we value your feedback and strive to provide exceptional customer service. Reach out to us via http://www.diy.com/customer-support/contactus/ with any questions, concerns, or suggestions. Embark on your home improvement, home decor, and home shopping journey today. Download the B&Q App and elevate your home and garden with ease. Discover the endless possibilities that await you.
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