39
poor
Budget – Car Rental | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-23 Points Past 7 Days
Category: Travel
30-Day Trend
Android unitQ Score
Android User Feedback
69%
Android
61 Reports
61 Reports
iOS unitQ Score
iOS User Feedback
31%
iOS
27 Reports
27 Reports
User Feedback
31%
iOS
27 Reports
27 Reports
69%
Android
61 Reports
61 Reports
Budget – Car Rental - Latest Quality Issues
iOS
May 12, 2024
All fast break
Does not give me fast break booking choice on the app
Android
May 12, 2024
Needed to extend rental and rate was too much.
Android
May 13, 2024
Don't ever receive any discounts or upgrades
iOS
May 13, 2024
Terrible app
Budget has the worst app and customer service. No instructions to go to which terminal in Orlando had to walk all across the airport back-and-forth. Rather than just assigning me a car in the terminal I'm at.
Android
May 13, 2024
never sends email to sign in . Wants all my personal information but never let's me log in .
iOS
May 14, 2024
Not best deal
Supposed to be getting their best deal by registering and using the app. Even “linked” with Amazon which is supposed to be an even better deal. I get a better deal using the website! Stupid waste of my time.
Android
May 15, 2024
The additional driver charges still appeared even though my husband shouldn't be charged.
Android
May 15, 2024
There is no place to log off of the app. I have to close the app with the Samsung close all apps command. Because of this the app will not set up fingerprint login capability
Android
May 15, 2024
Ive had a rental car for 2 weeks but it doesn't show up in my app!
Budget – Car Rental - Product Description
Planning your next getaway or seeking an epic road trip? Quickly book a car with the all New Budget Car Rental app; it is like having your own personal mobile travel buddy. Sign up for Fastbreak to access features that will make your car rental experience easier. As a Fastbreak member, you can skip the line, make quick returns, manage your rental and customize your account all through the Budget app. App features include: Make, modify or cancel your car rental reservation 24/7. Find your nearest Budget car rental locations, hours of operation, addresses and phone number. Navigate to your Budget car rental location. Fastbreak members can access all of their rentals in one place. Easily view upcoming, current and past rentals. Access receipts, modify upcoming rentals and rebook past rentals for your convenience. Need help on the road; call Roadside Assistance for immediate help. By tapping the “Install” button or by downloading the Budget app published by Avis Budget Group, Inc., you consent to the installation of the Budget App and to its future updates and upgrades. You can withdraw your consent at any time by uninstalling the Budget App. To request assistance with the removal or disabling of the Budget App, please contact us. You acknowledge and understand and agree that the Budget app (including any updates or upgrades) may cause your device to automatically communicate with Budgets’ servers to deliver the functionality described above and to record location-based information and usage metrics, (ii) affect app-related preferences or data stored in your device, and (iii) collect personal information as set out in our Privacy Notice at www.BUDGET.com/privacy and in the Budget app Terms of Use at www.budget.com/mobiletou. Contact us at: budget.com/mobilefeedback Or contact us at Budget Rent A Car System LLC Phone: 1-800-621-2844 Email: budgetcustomerservice@budgetgroup.com Write: P.O. Box 699000 Tulsa, OK 74169-9000
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