41
poor

Cabify | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
0 Points Past 7 Days
Category: Travel
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
84%
Android
464 Reports
iOS unitQ Score
iOS User Feedback
16%
iOS
86 Reports
User Feedback
16%
iOS
86 Reports
84%
Android
464 Reports
Cabify - Latest Quality Issues
Android
May 15, 2024
I put the address I wanted to go to to find out the cost, it was $3300. 10 minutes later I checked $3950 again. 10 minutes later $4700, same address every time. Uninstall and call an uber $2700
Android
May 15, 2024
The app is very good, but I had to uninstall it for x space and now that I download it it doesn't let me enter my data to be able to use it! It tells me that there is a mistake! 😣 I can't enter either the phone number or the email!!
Android
May 15, 2024
If the app would actually work, that would be great. I get already stuck at the start. The app sends a SMS message for verification, but it never arrives, so I can not get in the app already... But the idea is 👍, so maybe one day, when it works, I can use it too 😅
Android
May 15, 2024
I just uninstalled this app. They never have availability when needed. And when they send taxi drivers, they're the worst ones they find Terrible
Android
May 15, 2024
This app doesn't charge whatever it wants. You ask for a car for 22 km and if you ask for it for 3 km it doesn't charge half of what 22 km 🤔🤔🤔🤔 is
Android
May 15, 2024
Very bad. It's ticked. Your trips are cancelled at the last minute. I got tired and uninstalled it
Android
May 15, 2024
What do I do with the otp that comes to me other than collecting it? Because the next button doesn't do anything
Android
May 15, 2024
Two 3 stars for the lack of penalty tools for drivers who drop you off at the pick-up point about an hour or a block earlier. Shame on you, I'm sure some of you had an emergency but the rest didn't
Android
May 16, 2024
How is it possible and unfortunate that one of the most sought-after applications in taxis does not offer a dark mode, not even activating in the settings of my phone the dark mode the application is compatible with it, there is also information that is not compatible with screen readers such as talkback, screen readers are used by users who cannot see (blind), I recommend you download Google's accessibility test for app developers, customer support, or respond
Cabify - Product Description
Discover Cabify, a transport app that lets you get around the city with private cars with a driver, with the highest quality of service and high safety standards. In a few minutes you’ll have a car with a driver or a taxi waiting to take you wherever you want.
 
How does Cabify work?
 
1. Order or reserve your journey. Open the app and tell us where you are and where you want to go. Choose the type of vehicle your want to travel in; Lite, Executive, Easy taxi… discover all the options available in your city!
2. Confirm your journey and… a driver’s on their way! We’ll tell you the name of your driver and  your vehicle details including the registration plate, and how far away it is.
3. Know the estimated price before you travel. We’ll tell you from the start how much you’ll pay for the ride, even when you ride in taxi thanks to our virtual taximeter. What’s more, you can select the payment method that most suits you (credit or debit card, cash, PayPal… ).
4. Share the experience. You can send your journey details to family or friends so they know where you are in each moment and so you feel safer.
 
What’s more, you can personalize your ride. In the Cabify app, select what music your prefer, whether you want the driver to open the door for you and if you want the air-conditioning on. All so you can move around the city in the most comfortable way possible.
 
Where is Cabify available?
 
Cabify is available in more than 90 cities. You can get around in our cars or taxis in the following countries: Argentina, Brazil, Chile, Colombia, Dominican Republic, Ecuador,Mexico, Panama, Peru, Spain and Uruguay. See the complete list of cities where we operate at cabify.com
 
What advantages does the Cabify app give you?
 
- Your safety is our priority. All journeys are geolocalized and can be shared immediately with a family member or friend. And you’ll know the details of your vehicle, the driver and your pick up point.
- We’ve added Easy Taxi. Now in one app you’ll find more options. You decide what kind of car or taxi you want to ride in.
- Carbon neutral journeys. We offset all the CO2 that your journeys generate. Get around more environmentally responsibly!
- The best drivers in  the market. In Cabify the criteria to accept drivers on our platform is the most selective around and all drivers go through and on-boarding process.
- Know the price before you travel. We always show you the price before you order a ride. This way you can travel relaxed, knowing how much you’re going to pay.
- 100% personalization. You decide how you want to get around. Choose the payment method that best suits you and even the type of music you’d like to hear.
- With just one account, more than 90 cities. If you like to travel with Cabify you can do so in more than ten countries without the need to create new accounts.
 
Do you want to be a driver with Cabify?
 
If what really moves you is helping others discover the city, join one of the fleets of drivers that use Cabify. Start to earn money driving your car or taxi with an app that cares about your safety and offers you the best fares. Learn more and register in cabify.com/drivers or download the Cabify Drivers app.
 
Looking for corporate transport options for your business?
 
Offer your employees the best transport app. Our corporate service will allow you to have a large fleet of cars and taxis at your disposal, designed to meet all your company’s needs. In addition, our management platform will allow you to have greater control of expenses and journeys made. Find out more at cabify.com/business.
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