75
good

Capital One Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
96%
Android
2218 Reports
iOS unitQ Score
iOS User Feedback
4%
iOS
89 Reports
User Feedback
4%
iOS
89 Reports
96%
Android
2218 Reports
Capital One Mobile - Latest Quality Issues
Android
May 15, 2024
Every single time I open this app it is an advertisement for service that I have turned down and rejected. I swear 2 years ago the spam inside the app was not as obnoxious as it is now
Android
May 15, 2024
Payment due today and it's broken and won't let me pay and the othe time a payment was due it put me at debt because it gave my account back the money. It's been twice now.
Android
May 15, 2024
The lack of pin number quick log in is silly and far far to many adds! Really it's the pin number though. Nonsense.
Android
May 15, 2024
General review to capital one: abysmal security, constantly getting fraud charges. No customer service, at least nobody who can be understood, and no email/chat/written support available. Cant unlock card or close account in app. You get an overload of notifications including the almost-daily alert for credit score update, but then its just the same number as before...one day i'll get this account closed, for now the card has been shredded.
Android
May 15, 2024
Great service, but this app will not open!
Android
May 15, 2024
I've been with Capital One for probably almost 10 years I've asked every year for a decrease in my interest rate and every time I ask they say the same thing every year we're not offering that right now. You would think someone that has been with them as long as I have wouldn't be paying such sky high interest rates
Android
May 16, 2024
They are the only card that never increases my limit
Android
May 16, 2024
Can't ever speak to a real person to get you questions answered
Android
May 16, 2024
not real thrilled with the fact that it won't work with a privacy "App Tracker Blocker" running. what are you doing with my information, Capital One??
Capital One Mobile - Product Description
What’s on the Capital One Mobile app? All of your accounts, and so much more.

Whether you’re out in the world or feeling right at home, you can manage your money with ease:
- View balances and export statements
- Pay bills and take care of loans
- Check in on your credit with CreditWise
- Activate a credit or debit card when you need it
- Redeem rewards on the go
- Send and receive money with friends and family using Zelle®
 
With the Capital One Mobile app, you can ...
- Stay informed when you enable alerts and purchase notifications
- See everything that happens on your card with detailed transactions
- Instantly lock your credit or debit card from anywhere
- Get answers from Eno, your Capital One assistant

Download the app for better banking with Capital One.



Internet access is needed to use the mobile app. Check with your Internet service provider for details of specific fees and charges. Service outages may occur. Capital One customers are responsible for regularly checking their account statements. Push, email, and SMS alerts and notifications, including purchase notifications, must be enabled to be received. CreditWise monitoring and alerts may not be available if the information you enter at enrollment does not match the information in your file at one or more consumer reporting agencies or you do not have a file at one or more consumer reporting agencies. Features may not be available to all customers. Actual experiences may differ from those depicted. Additional terms and limitations apply. 

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license. To read about the Terms of your download, check out the End User License Agreement.
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