53
fair
Carbon: Mobile Banking & Loans | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
17 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
89%
Android
308 Reports
308 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
38 Reports
38 Reports
User Feedback
11%
iOS
38 Reports
38 Reports
89%
Android
308 Reports
308 Reports
Carbon: Mobile Banking & Loans - Latest Quality Issues
Android
May 14, 2024
App require I give access to my contact else it exit, no other bank required my contact list
Android
May 15, 2024
Carbon I can't find my savings on the app again. I started saving 500 daily on the 19th of January 2024 I couldn't find the total savings again please you guys should refund my money back
Android
May 15, 2024
I installed the app yesterday, trying to upgrade it.. I'm putting my correct NIN but it keeps saying fail.. That maybe I input the wrong NIN... But that's the correct one... I even tried it this morning same thing... Please you guys should fix this... Till then one star from me.. Cus it's frustrating 😤
Android
May 15, 2024
Why is it that I can't transfer my funds from carbon after liquidating my savings ? They are saying I have exceeded my daily transaction limit even at a 100 transfer. I have done no transaction for some months now at all. They sent me a message saying my daily limit with be 5k for my first transaction after months of no fund withdrawal, but will get back to my normal 50k limit after. Here I am not able to withdraw even hundred naira.
Android
May 15, 2024
Please close the account and withdraw your loan because I see no reason why I cannot add a bank card with several selfies.
Android
May 15, 2024
I can't borrow and i don't know why
Android
May 15, 2024
Great App, however this latest version keeps promoting me to update my biometrics and most importantly, the Credit Report Option isn't available on the updated app.
Android
May 15, 2024
My loan was approved trying to add card that is were I had issues not clicking I was given a link to use Chrome browser after filling the necessary things is keep loading for ever
Android
May 15, 2024
I have been having issue with the app try found the wallet is not going and I need a loan is not working
Carbon: Mobile Banking & Loans - Product Description
Access a variety of banking services, from high-interest savings to instant short-term loans for your urgent needs. Open a Carbon bank account in minutes and start living a better financial lifestyle. SPECIAL FEATURES * Get loans ranging from ₦1,500 to ₦1m(Nigeria) * Make repayments over a maximum of 64 weeks. * Interest ranges from 1.75% - 30%, with an equivalent monthly interest rate of 1 - 21%. * Annual Percentage Rate (APR) from 23% - 60.8%. No late fees or processing costs. Example: For a 3-month loan of ₦50,000, Carbon charges 2% a month. With an APR of 24.3%, the total repayment amount after 90 days is ₦53,000. Annual Percentage Rate (APR) from 23% - 60.8%. No late fees or processing costs. Example: For a 3-month loan of ₦50,000, Carbon charges 2% a month. With an APR of 24.3%, the total repayment amount after 90 days is ₦53,000. * Flexible tenors from 1 month to 6 months with the ability to make early repayments at any point in the tenor. SEND MONEY FOR FREE Transfer funds to any bank at no extra cost, 30 times a month. It’s the highest around and our customers save N1,500 on transfer charges every month. SAVE WITH HIGH INTEREST Don’t just keep your money in the bank. Create a savings plan and start earning up to 15% interest on your funds when it’s time to withdraw. SHOP NOW, PAY OVER TIME Buy items you love and need the most and pay in small, equal installments, at 0% interest. RECEIVE CASHBACK ON LOANS Apply for up to N1 million and receive funds in your account within minutes. You also get up to 30% cashback on your interest when you pay in time. GET A CARD YOU CONTROL The Carbon Visa card is your passport to freedom and security. Spend as you please on both online and offline channels. Freeze your account from anywhere if you notice irregular behavior. Set spending limits across channels. SAY GOODBYE TO QUEUES Request a Visa card with just the tap of a button on your Carbon app and it would be delivered to your doorstep anywhere in the country. INSTANT REVERSALS No panicking with a Carbon bank account. Receive instant reversals whenever transactions don’t complete. GET IN TOUCH! Carbon (formerly Paylater) is provided by One Finance & Investments Limited, a CBN-licensed and regulated finance company. While we offer a service that is 100% automated, you can always reach us and learn more about our service via multiple support channels. We’d love to hear from you!
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