78
good

Chime – Mobile Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
54%
Android
1979 Reports
iOS unitQ Score
iOS User Feedback
46%
iOS
1702 Reports
User Feedback
46%
iOS
1702 Reports
54%
Android
1979 Reports
Chime – Mobile Banking - Latest Quality Issues
Android
May 15, 2024
Unable to reorder card after never receiving it and moving 3 years ago
Android
May 15, 2024
New update is a mess can't even open the app. It literally stays on the green chime screen.. Fix this please... Replying to the reply.. That didn't work. I also uninstalled and reinstalled the app, turned off my phone too. It's staying on the green screen.
Android
May 16, 2024
Having to update banking or it makes you sign out.Is the most ridiculous thing i've ever seen. It's my money. I shouldn't have to update to get it.
Android
May 16, 2024
App doesn't work yet the web version logs fine. Sketchy if you ask me
Android
May 16, 2024
I like the spot me but the amount should increase faster than it does. I've used Chime for direct deposit for 90 days almost and it's only gone up $5 bucks. I'm about to go elsewhere.
Android
May 16, 2024
I'm giving a 1 star because my direct deposit doesn't hit until late at night. It is now almost 10 pm and still have not received my funds. I have bills to pay today. I will be closing this account after I receive my funds.
Android
May 16, 2024
So ever since the new update I can't see when my deposits or anything was taken out or be able to look at like recent transactions and such
Android
May 16, 2024
You can't quit... you're fired.... Never got to use the app. They never sent me a card to activate my account. I only used the app when I closed my Chime account (That part works.) They sent me a confirmation email informing me that after reviewing my account, THEY had chosen to terminate it. Really makes me want to come back.
Android
May 16, 2024
I've had the app for years without any problems. For the last few days, the app won't get past the green chime screen. I uninstalled and reinstalled it, but it still doesn't work.
Chime – Mobile Banking - Product Description
Chime is the banking app that has your back. Keep your money safe with security features, overdraft up to $200 fee-free*, and get paid early with direct deposit^, with no monthly fees.

Chime is a financial technology company, not a bank. Banking services provided by The Bancorp Bank or Stride Bank, N.A.; Members FDIC. The Chime Visa® Debit Card is issued by The Bancorp Bank or Stride Bank pursuant to a license from Visa U.S.A. Inc. The Chime Visa® Credit Builder Card is issued by Stride Bank pursuant to a license from Visa U.S.A. Inc. May be used everywhere Visa cards are accepted.

TRUSTED BY MILLIONS
Stay in control of your money with instant transaction and daily balance alerts. Plus, enable two-factor authentication and block your card in a single tap.

OVERDRAFT UP TO $200*
We get it– when your balance is running low, the last thing you need is an overdraft fee. Eligible members on Chime can overdraft up to $200* on debit card purchases and ATM withdrawals fee-free.

SAY GOODBYE TO MONTHLY FEES
Your account shouldn’t cost you money. Chime has no monthly maintenance fees, minimum balance fees, or foreign transaction fees. Plus, access 60k+ fee-free‡ ATMs at locations like Walgreens, 7-Eleven, CVS, and more.

GET PAID UP TO 2 DAYS EARLY
Get your paycheck up to two days early^ with direct deposit, earlier than you would with some traditional banks.

MEET CREDIT BUILDER, A NEW WAY TO BUILD CREDIT
Whether it’s for gas or groceries, use Credit Builder¹ to increase your FICO® Score by an average of 30 points² with regular on-time payments. No interest‡, no annual fees, no credit check to apply.

PAY ANYONE WITH NO TRANSFER FEES
Send money to friends, family, or roommates as fast as a text – with no transfer fees.
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*Chime SpotMe is an optional, no fee service that requires a single deposit of $200 or more in qualifying direct deposits to the Chime Checking Account each month. All qualifying members will be allowed to overdraw their account up to $20 on debit card purchases and cash withdrawals initially, but may be later eligible for a higher limit of up to $200 or more based on member's Chime Account history, direct deposit frequency and amount, spending activity and other risk-based factors. Your limit will be displayed to you within the Chime mobile app. You will receive notice of any changes to your limit. Your limit may change at any time, at Chime's discretion. Although there are no overdraft fees, there may be out-of-network or third party fees associated with ATM transactions. SpotMe won't cover non-debit card transactions, including ACH transfers, Pay Anyone transfers, or Chime Checkbook transactions. See Terms and Conditions. Only SpotMe eligible members may send boosts.

‡Out-of-network ATM withdrawal fees may apply except at MoneyPass ATMs in a 7-Eleven, or any Allpoint or Visa Plus Alliance ATM.

^Early access to direct deposit funds depends on the timing of the submission of the payment file from the payer. We generally make these funds available on the day the payment file is received, which may be up to 2 days earlier than the scheduled payment date.

¹Chime Checking Account and $200 qualifying direct deposit required to apply for the secured Chime Credit Builder Visa® Credit Card. See chime.com to learn more.

²Based on a representative study conducted by Experian®, members who made their first purchase with Credit Builder between June 2020 and October 2020 observed an average FICO® Score 8 increase of 30 points after approximately 8 months. On-time payment history can have a positive impact on your credit score. Late payment may negatively impact your credit score.

³Based on Bankrate’s 2022 Checking Account and ATM Fee Survey: https://www.bankrate.com/banking/checking/checking-account-survey/

Chime received the highest 2021 Net Promoter Score among competitors in the industry according to Qualtrics®.
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