24
poor
ConnectEBT | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-19 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
78%
Android
43 Reports
43 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
12 Reports
12 Reports
User Feedback
22%
iOS
12 Reports
12 Reports
78%
Android
43 Reports
43 Reports
ConnectEBT - Latest Quality Issues
iOS
May 11, 2024
Scamming
There a lot of scamming going on with this app and it needs to shut down they stole my information and I can't contact any customer service this really ridiculous!!!!
Android
May 11, 2024
The app good when it works but it keep crashing now my card is locked and I can't unlock it cause the app not working cant open the app.
Android
May 11, 2024
Helpful app but the problem is that i cant sign in and it keeps having me create new passwords. Fix???
Android
May 11, 2024
I can not log in. I have tried for almost 2 year and still can not get in. I answered all my questions right because I have it written down.
Android
May 13, 2024
Won't accept my password, even thoigh I just changed it and can't change it again. Bad app
Android
May 14, 2024
I can't even make an account. This is crazy. Zero Stars for this.
Android
May 15, 2024
My concern is this, I understand your creating an app for the safety of our benefits but what happens to the people that don't have cellphone's how do u protect them. Because not everyone has money to buy a cellphone or even understand how it works. Also this app is always crashing me on me and locking me out no matter how correct input the right password.
iOS
May 15, 2024
Good app but NY needs biometrics back
Good app because of useful info and the lock/unlock feature but not being able to sign in using biometrics anymore is really annoying.
Android
May 15, 2024
Several times I've had issues with 'server error' message, and not being able to access the site to unlock my card is frustrating. It's VERY nice to have it protected , BUT not if you can't access it when needed. I deal with it because I WAS a victim of EBT theft N that sucks worse ... BUT just by a little bit 🤔
ConnectEBT - Product Description
"The ConnectEBT app is the fast, secure and easy way to monitor your EBT available balance, deposits, transaction activity, and select or change your PIN. The app currently supports Arkansas, Iowa, Illinois, Maryland, Maine, Oklahoma, Pennsylvania, South Carolina, Tennessee, Utah and Virginia EBT. We are excited to bring support for additional State programs in the near future. To register, enter your EBT Card information on the ConnectEBT mobile app or at www.ConnectEBT.com. Already have your ConnectEBT user ID and password? You’re ready to use the ConnectEBT mobile app. • Check your available SNAP or Cash balance anytime, anywhere • View your deposits information • Review transaction history • Select your card’s PIN Disclosures: • Currently available forArkansas, Iowa, Illinois, Maryland, Maine, Oklahoma, Pennsylvania, South Carolina, Tennessee, Utah and Virginia. Other programs (Delaware, New Jersey and New York) will be available in the future. • There is no charge for using the app, but message and data rates may apply. • Conduent® and Conduent Agile Star® are trademarks of Conduent Business Services, LLC in the United States and/or other countries. Conduent® Connect Processing Solution. ©2017 Conduent State & Local Solutions, Inc. All Rights Reserved."
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