Quality degradation at CVS Pharmacy  
Users report higher volume of Quality Issues than usual
46
poor

CVS Pharmacy | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
74%
Android
1891 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
669 Reports
User Feedback
26%
iOS
669 Reports
74%
Android
1891 Reports
CVS Pharmacy - Latest Quality Issues
Android
May 15, 2024
Awful. Rarely if ever functional. Somehow they actually find a way to get worse with updates. A company this size shouldn't have such a remarkably terrible app.
Android
May 16, 2024
It's not very visually appealing over all, and harder, more confusing to navigate. I don't understand why y'all are changing things, just to seem like your doing something amazing by changing stuff. It wasn't broke before, and if some pencil pusher thought it was... they're wrong. I don't fear "change", when it's done constructively and for a "real" reason. Dang.
Android
May 16, 2024
TOTAL INVASIVE, PREJUDICE ONCE THEY GET YOUR INFORMATION AND YOUR CREDIT: THEY SELL R GIVE IT 2 ALL THEN WON'T LET YOU COME BACK IN TO STOP IT: UNTIL THEY INTERROGATE YOU FOR ALL INFORMATION & HANG UP! THE INFORMATION, WHICH THEY SELL & GIVE AWAY: HIPAA FINANCIAL PRIVATE INFORMATION ILLEGALLY! CAUSES WRONG INFORMATION/ PATIENT/ MEDICATION OR NO MEDICATION! CREDIT & IDENITY INFORMATION OF YOURS & EVERYONE/ THING ON YOUR COMPUTERS: THEN LOCK YOU OUT & KEEP HACKING YOU! PASSWORD DISAPEAR! ☠ DEADLY!
Android
May 16, 2024
I created an account but it won't let me login. It always says it has technical difficulties and try later. I can login through the internet but never the app. It's not worth having if they can't fix it.
Android
May 16, 2024
Keeps saying my code isn't correct when verifying
Android
May 16, 2024
Constant updates are getting very annoying
Android
May 16, 2024
App is not letting me log in this has been going on for the last month please fix it!
Android
May 16, 2024
I keep getting tech issues alert, will not let me sign in for months now, the app sucks!
Android
May 16, 2024
Useless. App can't sign me in due to technical difficulties, yet no problems with the website sign in. Support page is of no help. No links or customer service info of any kind.
CVS Pharmacy - Product Description
Staying healthy. Saving time. Spending less. The CVS Pharmacy® app makes them all easier. Here’s how: 

Checking out. Easier.
• Save with ExtraCare® and pick up prescriptions with a single scan (just tap “Show Card”).
• Enjoy 1-tap Rx checkout after the first time you prepay for your prescription.

Saving money. Easier.
• Get app-only deals and access all of your offers and rewards when you link your ExtraCare® card. 
• Make sure you never miss a deal by opting in to notifications. Get photo and prescription updates too. 
• Plan out your shopping and saving with the weekly ad for your local store.

Getting prescriptions. Easier. 
• Pay for your medications and have them delivered.
• Prepay for your prescriptions then show your barcode for more private pickup. (Turn landscape to sign.)
• Order refills, check their status and see your prescription history.
• Check drug interactions and information. 

Caring for your health. Easier. 
• Video chat with a health care provider 24 hours a day, 7 days a week.
• Find a nearby MinuteClinic® for general care and clinical services. 
• View wait times and schedule a clinic visit (restrictions apply). 
• Check available health care services and insurance coverage.

Printing photos. Easier. 
• Order prints and more from your device and online albums for same-day pickup (select stores and products). 

This app integrates with Apple Health (using Apple HealthKit) to allow certain users to voluntarily share their fitness and activity data with CVS Pharmacy, Inc.®  Select eligible CarePass® members may activate the optional Healthy Rewards benefit and choose to connect to the Apple Health app.

Please note: Continued use of GPS running in background can decrease battery life.
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