Quality degradation at David Lloyd Clubs  
Users report higher volume of Quality Issues than usual
50
poor

David Lloyd Clubs | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 7 Days
Category: Health & Fitness
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
48%
Android
26 Reports
iOS unitQ Score
iOS User Feedback
52%
iOS
28 Reports
User Feedback
52%
iOS
28 Reports
48%
Android
26 Reports
David Lloyd Clubs - Latest Quality Issues
Android
May 3, 2024
I don't like the having to use your home club for 50%. I have been transferred to a higher priced club even though I am Platinum. however I still don't meet the criteria of using my new higher priced club 50%. the whole idea of platinum was originally the freedom to use other clubs. facilities are equal everywhere so I don't understand the different pricing bands for clubs that look the same
iOS
May 3, 2024
Too many phone calls
About memberships and booking training sessions
Android
May 4, 2024
Not a bad wee app. Can book food on it, classes and the ability to do home classes. Seems to be a bug on it though. They try and get you to attend 6 times a month and award you a club badge. I went 6 times, the calendar shows this but it has registered for the badge. Not that it even says why you try and gain the badges. Nowhere does it highlight the benefits. Only annoying thing for me atm.
iOS
May 8, 2024
Seems fine
Updating to reflect big improvements in reliability. My frustration is that I can't switch off: - rate your club - after every visit it asks me to rate my club - gamification… gives me charming feedback on my visit frequency and “don't worry, you can make it next month”… I need to switch that off. It's an arrogant assumption by the developer that my fitness activity revolves around the club. I come for some classes and an occasional swim. Outside the club I cycle and run about 8-12 hours a week. Updating again to two stars (prob should be 1). A recent update kept asking me to log in (using my mobile number… why is this seen as a step forward??), I've been away on holiday and now it won't even let me log in. Gives me an “oops, error”. It won't let me log in. Updating my review. I've knocked it to 3 stars because I don't see why it has to ask me to “rate my visit” every time I go! If you only want to book classes, this app is fine. I know other bookings are coming. There is some fine tuning to be done on the formatting of the screen (eg class bookings, can't really read the headings across the top).
iOS
May 11, 2024
Great ‘retreat’
Love the club and the whole offering and atmosphere but I do think the membership should be capped due to the excessive numbers and difficulty (often) with parking.
iOS
May 12, 2024
Ms Hobbo
I can't get rid of the red notification bug on the app, what's it notifying me of?!? I've uninstalled app but the little red dot is still there. Arghhhh. Also the search filter is dreadful. If I put 16+ it misses loads out and if I use my member name to search it gives me all the kids stuff.
iOS
May 13, 2024
Doesn’t work abroad
Didn't work in US either on WiFi or 5G.
iOS
May 13, 2024
Annoying app badge number
The app has a constant badge number 1 that you can't get rid if, it's a super easy fix…
iOS
May 14, 2024
No Longer tracking visits
I generally like the app is is very user friendly. Most of the key features work fine. The visit tracker seems to have stopped working. I have now four boats this month not showing, and yes a entered the club correctly!
David Lloyd Clubs - Product Description
The official David Lloyd Clubs app is compatible with iPhone and iPod Touch (iOS 13 or later) and is free to download. The app is available in English, French, Dutch, Spanish, Catalan, Italian and German.

Whether in Club, at home or outside, get the most out of your membership with the David Lloyd Clubs app. Club members can use the app to not only book courts, group exercise classes and Personal Training sessions but they can also manage their membership and access a huge range of On-Demand workouts.

Features include:
• Make and manage your bookings
• Explore our library of hundreds of On-Demand workouts to access anytime and anywhere
• Manage your membership and send feedback to clubs
• See club info (address, opening hours, pool opening times)
• Join an array of different social club events
• Enjoy a range of discounts and offers from our specially selected partners
• Track your exercise and health via Apple Health
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