67
fair
Debeka Gesundheit | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
9 Points Past 7 Days
Category: Health & Fitness
30-Day Trend
Android unitQ Score
Android User Feedback
74%
Android
300 Reports
300 Reports
iOS unitQ Score
iOS User Feedback
26%
iOS
108 Reports
108 Reports
User Feedback
26%
iOS
108 Reports
108 Reports
74%
Android
300 Reports
300 Reports
Debeka Gesundheit - Latest Quality Issues
iOS
May 14, 2024
Too little overview
Could get better!
iOS
May 14, 2024
Face ID
Basically works. But why you set Face ID as authentication and then still have to log in regularly with PW is incomprehensible.
Android
May 14, 2024
Actually a very good app. However, she loses the saved password at regular intervals
Android
May 14, 2024
Difficult to trigger the photo, then determine the condition and editing of the submission. Because of the different mailboxes.
iOS
May 14, 2024
Registration is no longer possible
With the new version from yesterday, registration is no longer possible. When you start the app and click on login, the pop-up window comes up with a blank white page. I was already logged in to the app here before, now it doesn't work anymore
Android
May 15, 2024
Yesterday update... Biometrics are already gone, login via PW doesn't work anymore either. You didn't do it so well. Hope it's up and running again soon!
iOS
May 15, 2024
suggestion for improvement
It would make sense to see a total of all achievements and a total of all payments in order to be able to check the settlement.
Android
May 15, 2024
All in all, a very good and convincing instrument. However, I find it a bit difficult that the distance of the mobile phone from the paper to be photographed is only accepted in a very narrow millimeter range (green frame). This is particularly noticeable when photographing small formats (recipes).
Android
May 15, 2024
The app is now mature, and taking pictures could work even better. Even with a high-end smartphone, manual corrections are needed. There are only 3 stars because the processing times are suddenly very long, the hotline is hardly reachable and when you finally reach someone after 30 minutes of waiting, then he or she is also sloppy. No app, no matter how good, cannot compensate for all this.
Debeka Gesundheit - Product Description
Debeka Gesundheit: Unsere neue Leistungs-App Mit dieser App können Sie Ihre Rechnungen und Belege ganz einfach digital einreichen und verwalten – per QR-Code, Fotoaufnahme oder als PDF-Dokument. Zudem haben Sie die Möglichkeit nach abgeschlossener Bearbeitung Ihre Leistungsmitteilung digital einzusehen. Mit der neuen App “Debeka Gesundheit” stellen wir unseren Mitgliedern des Debeka Krankenversicherungsvereins a.G. eine leistungsstärkere App zur Verfügung. Diese App ist der Nachfolger von “Meine Gesundheit”. Registrieren Sie sich in nur wenigen Schritten für “Debeka Gesundheit” und profitieren Sie von den Vorteilen unserer neuen App.
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