46
poor

DigiD | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
10 Points Past 7 Days
Category: Productivity
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
76%
Android
148 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
48 Reports
User Feedback
24%
iOS
48 Reports
76%
Android
148 Reports
DigiD - Latest Quality Issues
Android
May 14, 2024
Without logging in, the app already indicates login failed.. How-to
Android
May 15, 2024
When I'm logged in, I have to turn off the phone to log out. Worthless.
iOS
May 15, 2024
assessment
Horrible takes hours!
iOS
May 15, 2024
log in
Miss an option to sign in with Face ID or fingerprint
iOS
May 15, 2024
effective
Logging in and so on is fine. Too bad the app doesn't support biometrics. Too bad the item 'support' gives a puzzling amount of technical info that does NOT support me. It's a pity that there is hardly any helpful information to be found in the app and that the app then immediately redirects you to the website.
Android
May 15, 2024
QR code scanning usually doesn't work
Android
May 15, 2024
Scanning the QR code is impossible. I have to do all kinds of tricks to get my phone camera to scan the code, and it only works 5% of the time...
iOS
May 15, 2024
complex
This app is way too complicated! Everything done and still I can do my. Can't find pension information.
Android
May 15, 2024
The QR scanning no longer works. Tried another smartphone (Xiaomi) but same result.
DigiD - Product Description
Start using the app?
Activate the DigiD app first. Open the DigiD app and follow the steps in the app.
Need help with activation? Look at: www.digid.nl/digid-app

How do I log in with the DigiD app?
Logging in with the DigiD app can be done in two ways:

1. On your phone or tablet you log in with just a pin code.
2. Or log in on a computer using the app. You take over a verification code, scan a QR code and then enter your pin code.

DATA PROCESSING & PRIVACY

The DigiD app processes the IP address, the name and version of the operating system of your smartphone or tablet, the unique identifier of the mobile device, your mobile phone number and the 5-digit PIN code you select. When performing the ID check, DigiD processes the document number / driver's license number, date of birth and validity.

By downloading and using the DigiD app you agree to this processing, which is also subject to the following provisions.

1. The user's personal data will be processed in accordance with applicable privacy legislation. In the privacy statement you will find who is responsible for the processing of personal data for DigiD, which personal data of the DigiD user is processed and for what purpose. The processing of personal data by DigiD and rules on the operation, security and reliability of DigiD are included in legislation and regulations. The privacy statement and legislation and regulations can be found at www.digid.nl.
2. Logius has taken appropriate technical and organizational security measures against loss or unlawful processing of the user's personal data.
3. The DigiD app complies with security measures that are comparable to the security measures of DigiD. DigiD also uses the security mechanisms of the operating system.
4. The user is responsible for the security of his mobile device.
5. For the DigiD app, updates can be automatically downloaded and installed every now and then via the app store. These updates are intended to improve, expand or further develop the DigiD app and may consist of solutions for program errors, advanced functions, new software modules or completely new versions. Without these updates the DigiD app will possibly not function or not function properly.
6. Logius reserves the right to (temporarily) stop offering the DigiD app in the app store or to (temporarily) stop the operation of the DigiD app without stating reasons.
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