Quality degradation at Oportun - Save, borrow, budget  
Users report higher volume of Quality Issues than usual
31
poor

Oportun - Save, borrow, budget | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-11 Points Past 7 Days
Category: Finance
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
54%
Android
41 Reports
iOS unitQ Score
iOS User Feedback
46%
iOS
35 Reports
User Feedback
46%
iOS
35 Reports
54%
Android
41 Reports
Oportun - Save, borrow, budget - Latest Quality Issues
Android
May 12, 2024
Stop giving these ppl your data...The Software doesnt work properly and is made to gather data to sell........ Someone needs to regulate this stuff.... Seriously
Android
May 12, 2024
Great app!! Fee increases I don't care for!
Android
May 13, 2024
Absolutely terrible & pointless app that does not work!! Don't waste your time!!
iOS
May 13, 2024
very glitchy on iphone
many times will stay on home screen and not move forward, have had to restart phone to use app
iOS
May 14, 2024
Instant withdrawal
What are what happened to the instant withdrawal? Why do I have to wait five days to get my money?
iOS
May 15, 2024
I loved it when it was digit
I don't love it as Opportune. Digit worked for me, I was always and constantly saving money, and when it was time to withdraw it I loved that it would be available in my bank the next business day. Opportune is charging the same with less benefits, and I don't like that… they took away the IRAs, and now when I make a withdrawal it's available in 3-5 business days… by that time my rainy day may have turned into a hurricane. I used to recommend digit to all my clients too… not anymore… I don't like it at all…
iOS
May 15, 2024
UNTRUSTWORTHY, DOESN’T WORK, DON’T BOTHER
I had this app years ago when it was called Digit, so I know exactly how it works. It used to be a great app and I would've recommended it to anybody. Not anymore! 1. I attempted to make my first transfer. There was $50 in the account I was attempting to transfer from. So I attempted to transfer $50 to Oportun. It says “maximum transfer allowance $48.” I have $50, and I want to transfer $50, so that's already annoying. 2. I attempt to transfer $48 and it denies the transfer and says again “maximum transfer allowance $48.” Excuse me, that's what I'm trying to do lol. It doesn't work. 3. I immediately realized this app was going to be more trouble than it's worth because it's blatantly not working. I clicked “close account” and it sits on a blank screen! NOPE! I don't know what's happened to this app, but it's clearly declined majorly in equality and ease of use. I do not trust this app anymore. Save yourself a headache and use another app to save your money.
Android
May 15, 2024
Difficult most times to access my acct
iOS
May 15, 2024
Took my money
They took money out of my account and I wasn't expecting it. So I closed my account and I haven't received my money back.
Oportun - Save, borrow, budget - Product Description
Oportun is the savvier way to meet your money goals. You can save without thinking about it, invest at your own pace, and manage your Oportun loan and credit card in one place. 

Our app guides your money toward your goals in a way that takes your spending habits, income, money goals, expenses, and overall financial situation into account. It's an effortless tool to help you save, invest, and track your finances. Members typically save thousands of dollars a year* without feeling it. 

 
SAVE EFFORTLESSLY 
Oportun learns your spending habits and saves amounts you won’t feel, but add up fast. You can add an unlimited amount of savings goals and little by little, we will help you reach them all without impacting your other finances. Our app also serves as a progress tracker for your savings goals. 

 

BORROW WHEN YOU NEED TO 
You’re more than a credit score and we take that into account. Our loans are designed to help you build your credit, so you can apply without a credit history**. Once approved, you can manage your loan alongside our other effortless financial tools. If you already have a loan through Oportun, you can use the app to manage it too. 

 

INVESTING THAT WORKS FOR YOU 
Start investing with the Oportun app. It knows your spending habits, bills, bank balance, and saving goals. Then it uses those details to find smarter amounts to invest that won’t take away from your expenses or anything else you’re planning for. 

 
HOW IT WORKS 

1. Link your bank account so our app can learn your spending habits and expenses. 

2. Set up as many savings goals as you like. 

3. We’ll get to work with small transfers saved often. 

 
PUT OPORTUN TO WORK 
Get started with 30 free days of saving and investing. After that, you can enjoy effortless money management for just $5/month. Cancel your subscription anytime. Plus, the Oportun app is free for members to use for the purpose of monitoring and paying their loan and credit card. Our app is available in English and Spanish.  

- - - - - - - 

Oportun also offers personal loans in certain states through its partner Pathward, N.A., and credit cards through its partner WebBank, and those products are subject to credit approval. 

Investment advisory services provided by Digit Advisors, LLC, SEC-registered investment advisor. Brokerage services provided by DriveWealth LLC, an SEC-registered broker-dealer and member of FINRA/SIPC. Investment accounts are: (i) not insured by FDIC; (ii) not a deposit or other obligation of, or guaranteed by Digit or another depository institution; (iii) subject to investment risks, including possible loss of the principal amount invested. 

Standard data charges may apply when downloading the app. 

*Based on average saves of all paying app members in the prior 12 months. Not a guarantee; results will vary based on your income and spending. 

**While a prior credit history is not required to qualify, credit reports will be requested and considered for all applicants. 

*** Oportun does not share information between its affiliates or partners without consumer consent or as otherwise allowed by law.
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