49
poor

Disney+ | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Entertainment
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
8%
Android
136 Reports
iOS unitQ Score
iOS User Feedback
92%
iOS
1635 Reports
User Feedback
92%
iOS
1635 Reports
8%
Android
136 Reports
Disney+ - Latest Quality Issues
iOS
May 15, 2024
App doesn’t work
I've been trying for 2 days now to use the Disney app and it continuously gives me a ‘something went wrong, try again later' message. I've refreshed, logged out, deleted and redownloaded the app and nothing works. It won't even let me sign on now :(
Android
May 15, 2024
Not good at all. I have been paying for a service that I can't even enjoy. Every month they take my money but I cant even watch because they keep asking me to pay when I already did. And afyter I canceled the subscription they keep on [phone]edeucting money from my ACCOUNT. i HAD TO CANCEL MY BANK CARD AND MAKE A NEW ONE AND STILL THEY TOOK MY MONEY. i HAVE TO CHANGE BANKS NOW
Android
May 15, 2024
Disney+ has been in SA for a while now. I've enjoyed the shows that are available... When they work. The mobile app is more likely to have unending buffering than it is to actually play the show you want to watch. This is incredibly irritating as I can't watch what I'm paying for when I want to watch it, only when the app decides to work properly. Fix this problem already!
iOS
May 15, 2024
Worst streaming service there is
The amount of advertisements is bonkers. I cannot believe people willingly pay money to be bombarded by this many ads
Android
May 15, 2024
not much aside from kids shows marvel and star wars. very limited search and categories to filter and search content.
iOS
May 15, 2024
Always a hassle, but fun series
With regular hassle that they think I don't pay and difficulty streaming to the TV. And then also if it does, it doesn't remember where you were and therefore has to look for where you left off. But as I said, it's nice series
iOS
May 15, 2024
It’s close to perfect in the US but I’m in the UK
You can't access Hulu in the uk except for that it's really good
iOS
May 15, 2024
The font size cannot be changed
It plays on mobile phones without hindrance, but the fonts appear very small when playing on a TV screen.
iOS
May 15, 2024
Payment
Such a convoluted payment scheme if you sign up on the app instead of directly with Disney. You can't just use your credit card. It charges Apple Pay, it's an Apple subscription, and you have to use one payment method for all subscriptions. You can't change the payment method on the App. You have to go on Settings and use one card for all subscriptions. I get different benefits from different credit cards and for some, the benefit is only for 1-3 months, so this scheme is not at all convenient
Disney+ - Product Description
Disney+ is the streaming home of your favorite stories. With thousands of hours of entertainment from Disney, Pixar, Marvel, Star Wars, and National Geographic, there's always something to explore. Stream the latest movie releases, exclusive Original series, and a catalog of classics with more stories added every week. 
 
Stream Originals like Star Wars: Andor and fan favorites like Encanto and The Simpsons.
 
With a Disney+ subscription plan you will get to experience:
• Exclusive new Originals from Disney, Pixar, Marvel, Star Wars, and National Geographic.
• Access to new releases, timeless classics, and past seasons of your favorite TV shows.
• Over 100 titles in 4K UHD and HDR.
• The ability to watch on four screens at once at no extra cost.
• Multiple parental control features including Profile PIN and Kid-Proof Exit. Account holders can change an individual profile’s content rating at any time under Profile settings.
• IMAX Enhanced, see the full scale and scope with IMAX's expanded aspect ratio. Available with certain Marvel and Pixar titles and accessible on all devices where Disney+ is supported.
 
For help with Disney+, please visit: http://help.disneyplus.com
For our Subscriber Agreement and other policies please visit: https://disneyplus.com/legal/subscriber-agreement
Your California Privacy Rights: https://www.disneyplus.com/legal/your-california-privacy-rights
Do Not Sell My Information: https://www.disneyplus.com/legal/privacy-policy
 
The content available on Disney+ may vary by region. Some titles shown above may not be available in your country.
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