Quality degradation at EXCEED by Money Network  
Users report higher volume of Quality Issues than usual
18
poor

EXCEED by Money Network | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-14 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
75%
Android
146 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
48 Reports
User Feedback
25%
iOS
48 Reports
75%
Android
146 Reports
EXCEED by Money Network - Latest Quality Issues
iOS
May 14, 2024
Exceed
I'm not sure what's wrong with this app but it glitches sometimes I can't unlock my card sometimes I can't even get in the app “because of my location” I had to open a new bank account for my direct deposit due to the app always glitching or unavailable.
iOS
May 14, 2024
Trouble
As of May 14th 2024. I CAN NOT LOG INTO MY APP! Fix it. Please. Have the app for a reason so I can know exactly how much money I have and I can't LOG IN.
Android
May 14, 2024
Terrible. Constantly forgets my device (I've had the same phone). Balance is not accurate on quick view. So I have to sign in. It then tells me I'm not me. Then I have to re enter my password and re setup biometrics
Android
May 14, 2024
This app WAS great until it would not let me log in. It says I am running in emulator.
iOS
May 15, 2024
Error after Error
I don't know how anyone gives this app 5 stars , it's well designed and easy to understand sure, but it doesn't work 3/4 the time and logging in is always a hassle. Error every time , have to close the app and open it again , might get an error again , might not even respond to the login.
iOS
May 15, 2024
The APP
Nothing but issues with the app for several months. And make sure you don't use it to pay for a hotel room, exceed holds your funds for 31 days after the hotel is already paid for.
Android
May 15, 2024
Never works anymore
Android
May 16, 2024
Can't sign in
Android
May 16, 2024
The latest update totally ruined it. Tells me I'm running it in an 'emulator'. I can't even open the app to use it. Service person told me to turn off the emulator, insisting I had put it on my phone. You people need to fix this!
EXCEED by Money Network - Product Description
The EXCEED by Money Network® Mobile App* is a convenient and secure way to keep track of your money on the go. The app is available to Walmart associates who receive their pay via the Money Network Service, and Secondary Cardholders** (family members or dependents 14+ years or older). The app is free*** to download and gives you more control of your money with 24/7 access to your account information anytime, anywhere! 

Key Features**:

•	Quick View to see balances without login
•	Account balance and transaction details
•	Piggy Banks to set aside money
•	Account alerts for balance deposits withdrawals and more
•	Financial wellness tips
•	Fingerprint/Touch ID
•	Card Lock and Unlock
•	Locator to find Walmart locations, check cashing and reload agents
•	Move money to another Account

Visit us at EXCEEDCard.com for more information.

*Standard message and data rates may apply.
**See Fee Schedule and Transaction Limits Schedule included with your enrollment kit for more details on available features and associated fees and limits.
***Other fees may apply. See the Fee and Transaction Limit Schedule for the Money Network® Service for more information.

Cards issued by MetaBank®, Member FDIC, pursuant to license by Mastercard international incorporated. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

©2021 Money Network Financial, LLC a wholly owned subsidiary of First Data Corporation
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