44
poor

FedEx Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
8 Points Past 7 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
76%
Android
471 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
145 Reports
User Feedback
24%
iOS
145 Reports
76%
Android
471 Reports
FedEx Mobile - Latest Quality Issues
Android
May 14, 2024
like the app but the widget doesn't work at all...doesn't show I'm tracking any packages until I actually open the app...
iOS
May 15, 2024
This app never works properly
It's easier to track packages coming to me through Amazon than it is through the FedEx app? Why is it that 50% of the time a business sends me a tracking number and I click on it, I receive an error or not found in the app. There are several issues that make this app useless.
Android
May 15, 2024
Can not enter
Android
May 15, 2024
Can't log in, worthless
Android
May 15, 2024
Doesn't work a third of the time
Android
May 15, 2024
Hanging and just not opening
Android
May 15, 2024
More than two weeks to deliver a package of 15x20 cm less than a kilogram from one state to another, from center to center of state in 3 hours I thought it would be at least 3 days [phone] but 2 weeks and to be told that the package is delayed and that they don't know when it will arrive that is the mockery of parcel.
Android
May 15, 2024
So slow, takes too long to load, then shuts down
Android
May 16, 2024
Sorry, it doesn't work, it gets stuck and it doesn't have many details of the package sent, it has more the web than the application...
FedEx Mobile - Product Description
Real-time tracking and shipping at your fingertips!

The FedEx Mobile app helps you take control and track your packages from wherever you are. Create domestic and international shipping labels, get quick rates, choose pickup or drop off locations, scan barcodes, and discover rewards all in one app.

Track Your Packages

• Track the status of all incoming or outgoing packages with FedEx Mobile Beta

• Enable push notifications to receive updates on your shipments*

• Enroll in FedEx Delivery Manager for a smooth tracking experience*

     • View photo of residential delivery*

     • Hold a package at a preferred FedEx location*

     • Leave delivery instructions for the courier*

     • Sign for packages from your phone*

     • Request a vacation hold*

• Reroute your package to a FedEx location and pick up when it’s convenient*

• Use Siri Voice Command to check the status of your incoming FedEx package

• Get Apple Watch access to check status of packages, to find locations, and to redirect your package to a FedEx Location

• Use our widget to track your packages from your phone’s home screen. (Touch and hold the home screen, click + and search for FedEx.)

• Scan barcodes for easy tracking

• Search your list of shipments by tracking number, references, vendors, and more

• Scan door tags to get information and options regarding your missed shipment*



Ship Your Packages

• Create a domestic and international mobile shipment label and request a pickup**

• Get shipment cost estimates and delivery times

• Access your phone and FedEx shipper address book

• Schedule and manage pickups**

• Use your phone to measure your package dimensions

• View rewards*

• Ship directly to a FedEx-designated location*

• Chat with a virtual assistant for FedEx Mobile app and services questions*

• Conveniently find the nearest FedEx Location near you


Thank you for using the FedEx Mobile app! Have any feedback? Email us at mobile@fedex.com.

FedEx Delivery Manager is only available for residential deliveries within the U.S. You must be signed-in to the FedEx Mobile app and registered for FedEx Delivery Manager to use selected features.

Maximize your FedEx experience by allowing the following permissions: Location, Camera, and Push Notifications. This will give you access to scan barcode, track packages, find drop-off locations, and get instant updates. Also, get Sound Alerts for delivered packages by turning on sound in your settings.


*Available in some regions

**Shipping administration rules apply.
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