54
fair

Fly Delta | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 7 Days
Category: Travel
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
89%
Android
619 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
77 Reports
User Feedback
11%
iOS
77 Reports
89%
Android
619 Reports
Fly Delta - Latest Quality Issues
Android
May 15, 2024
need to scroll through 60 years to enter date of birth and passport expirations
Android
May 15, 2024
always some issues in refreshing etc
iOS
May 15, 2024
New upgrade is terrible
Doesn't refresh or notify of changes
Android
May 15, 2024
calendar entries should have drop -down selection, not tapping the month arrow 972 times.
iOS
May 15, 2024
Can’t track million mile status
Million miler staus is not changing after flights. No way to see activity to verify miles are applied.
Android
May 15, 2024
I had already checked in for my flight via Delta website using my desktop computer. I even downloaded the boarding pass. Later, I use this app and it still says I need to check in. Bad job, Delta.
iOS
May 15, 2024
You have to go out of your way to make an app this bad
Impossibly bad app. I'm absolutely baffled at the series of poor choices that created this brick. A quick glance at any other app in this space shows you how they should operate - you open your app and see your flight, then can do things like see the details or upgrade or check in. Not here. You have to do a search for the flight Every Single Time, using a confirmation number or credit card. Even if you close the app and come back to it, you have to jump through this hoop. The effect is that any action takes about 10 times as long to make, as if the designers were trying to frustrate users into moving to a different airline. On top of that, upgrades don't go through. Oh, the money will, for sure. The charge shows up immediately on your credit card. But the purchase doesn't actually show up in the app. This app gets pretty much everything wrong. I don't even want to use Delta anymore after this. I'm going to stick with AA.
Android
May 16, 2024
this is an internet browser masquerading as an app
Android
May 16, 2024
Won't let me log in. Keeps saying error.
Fly Delta - Product Description
Welcome to Fly Delta, Delta’s award winning iOS app. With our dynamic Today screen which provides quick access to your boarding pass and other important day-of-travel information, Fly Delta makes travel easier than ever before.

• Enroll in Delta's SkyMiles® program and earn miles every time you travel
• Find, compare and book Domestic and International flights
• Book SkyMiles award tickets
• Purchase Delta Comfort+™ seats and Trip Extras, including in-flight Wi-Fi, Priority Boarding and more
• Reserve Preferred Seats like bulkhead and aisle
• Rebook cancelled flights or missed connections
• Manage your trips, profile and customize your travel preferences
• Check your SkyMiles account balance and current Medallion® status
• Check in, view your boarding pass and add it to Apple Wallet
• Pay for checked bags and track their location
• Check the latest flight status and receive flight and gate change notifications
• Save a photo to remember your parking spot
• Check your status on the upgrade or standby list
• View or change your seat
• Locate Delta Sky Club® lounges
• View interactive airport maps, public transportation details and weather information
• Get detailed info about our fleet and partners
• Map flights en route with an interactive flight tracker
• “Today” gathers everything you need for your day of travel into one convenient place
• “Notifications” ensures you always have the latest flight updates, gate changes and more
• View countdown to departure and arrival along with gate and baggage carousel information on Apple Watch

The Fly Delta app for iPhone and delta.com are always free to use on Delta’s Wi-Fi-enabled flights. Visit delta.com/app for more information.

When downloading the Fly Delta app, you agree that your personal data will be processed in accordance with Delta’s Privacy Policy which can be accessed via the link below or on our website at delta.com.
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