Quality degradation at FNB Banking App  
Users report higher volume of Quality Issues than usual
46
poor

FNB Banking App | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-37 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
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Epic
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Android unitQ Score
Android User Feedback
92%
Android
599 Reports
iOS unitQ Score
iOS User Feedback
8%
iOS
52 Reports
User Feedback
8%
iOS
52 Reports
92%
Android
599 Reports
FNB Banking App - Latest Quality Issues
Android
May 9, 2024
Horrible trying to find where to order replacement SIM on FNB site.
Android
May 9, 2024
what's the purpose of the app if i can't even register, worst banking app ever !
iOS
May 9, 2024
More bugs, not less
The Home Screen apps keep resetting to the default layout after I spend the time to add and rearrange them to my preference.
Android
May 10, 2024
Confusing!!
iOS
May 12, 2024
Stupid Bank and App Ever
This App has the most stupid app ever. 1.The virtual cards do not work when paying. Forget about apple pay. 2. You cant view your card on the app in the name of ‘security', what does this even mean? U mos use your pin to access the app🤦🏾‍♂️ or are these people saying their app is not safe? 3. To top it off, you cannot on the weekend. If you want to bank on the weekend, forget it! System errors from here to the moon. Most stupid, useless bank ever!
iOS
May 12, 2024
Fnb app
App is very slow, constantly have to tap the icons to do something
iOS
May 13, 2024
Very slow
Unnecessary loading and pauses after each and every operation
iOS
May 14, 2024
App issue
Why does the scrolling not work on the bank page after updating?
Android
May 15, 2024
Cannot be installed
FNB Banking App - Product Description
The FNB Banking App embraces the future of help and our new look and feel will do just that 
Some features to look out for: 

Simple straight-forward navigation – We’ve added bottom navigation to make it easier to find what you need, when you need it. 
Switch users easily – Multiple profiles?  No problem!  Switch seamlessly between different user profiles by selecting profiles located on the bottom navigation and then select “switch user”. 
Introducing the Action Panel – Bringing your banking features front and center, like payments, transfers, my cards, and cash withdrawals. 
Chat Pay – A revolutionary new feature called Chat Pay that allows you to pay any FNB customer via a simple chat, all within FNB’s secure ecosystem giving you peace of mind that the person you are paying has been verified and approved.  It’s that simple. 

What is Pay? 
We have renamed Payments to Pay.  This feature will provide you with access to categories within payments such as pay, receive, pay bills, payment settings, and payment history. 

What is Secure Messaging? 
Chat to other FNB/RMB customers securely on the App by granting access to your contact list.  Features within Secure Messaging include Chat Pay, voice notes, attachments, share location, etc.
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