49
poor

foodora Sweden | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
15 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
Poor
 
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Android unitQ Score
Android User Feedback
61%
Android
45 Reports
iOS unitQ Score
iOS User Feedback
39%
iOS
29 Reports
User Feedback
39%
iOS
29 Reports
61%
Android
45 Reports
foodora Sweden - Latest Quality Issues
Android
May 8, 2024
Starting to get expensive in some places
Android
May 9, 2024
Promised a full refund on undelivered order that was never carried out, so the help center wrote that I would see the refund within 5 working days and it never did. Will have to be a case for ARN if the money doesn't show up after a reminder email to them. With sky-high shipping surcharges, invisible extra sums of 20 SEK that are added to an order and how retarded some of their employees seem to be, you have to be pretty stupid in the head yourself if you continue to use their app/disservice.
iOS
May 10, 2024
Speed and food
Tend to be long in waiting for acceptance and then also for actual delivery. Food arrive lukewarm and hence overall experience is not at its best.
iOS
May 14, 2024
Idiot bud
It has been good with the app many times until today when our idiot courier had left a McDonald's order on the counter for about two hours so foodora fix with your courier people thank you
Android
May 15, 2024
When I did not receive any delivery after placing the order since over 120mins, I reached out to customer support. Customer support told me the order was already delivered and when I went back to take a screenshot, the chat was already closed. Despite having a good track record, Foodora chooses to side with restaurant instead of their loyal customer and then shamelessly calls their customer liar, although indirectly. Clear anti-consumer behavior. Alternatives have better record and support.
iOS
May 15, 2024
Bad experience with Swish
Made a few attempts to pay on an order via swish but it said on the app that the order could not be made even though they had deducted from me. Use a different app instead.
iOS
May 15, 2024
help
Lousy help and takes a week to get hold of someone
Android
May 15, 2024
Experience got worse with the removal of Swish. Klarna is very clunky and the interface has some confusing bits, like tick marks before even logging in with bankid, and the need to go through 5 or 6 menus in a row just to pay.
Android
May 15, 2024
The world's worst staff who can't be reached or called and give out the wrong food to people and take no responsibility...
foodora Sweden - Product Description
We know where you can find the flavours that fit you.  If there's one thing we know it’s food delivery. It’s our mission to bring tasty food from your favourite local restaurant right to your door so you can eat good food everyday. We'll go the extra mile to make your order the greatest food experience in the world. Hungry for wood-fired pizza, a classic burger or the freshest sushi? We know the best food for every cuisine that your city has to offer. foodora is the best food delivery and take away service in your city -- so let's take the first bite!

You can find us in most Swedish cities - check if we're in your city by downloading the app.

SO WHAT’S THE DEAL?

You’re ready and waiting to eat, we’ve all been there, dreaming of thai food, eating burgers in our dreams. Here’s what we do: first choose between delivery and Pick-Up to fit food ordering seamlessly into your schedule. Pick-Up is simple -- you make your order and then collect your food from the restaurant once it’s ready. No more queuing, ever (our app is magic). If you choose delivery, our couriers will bring the food you've been lusting after right to your door. Dreams really do come true.

HOW IT WORKS

First, enter your address (home/ office/ treehouse). Then, choose your favourite restaurant and place an order. They’ll prepare your food and once it’s ready, our courier bring it to you. If you need something to watch, you can track your rider in real-time. Then you eat. Food goals.

WHAT MAKES US SPECIAL

foodora chooses your local favourites; the best food near you. Vietnamese or Italian, healthy salads or food to nurse your hangover -- your dinner will be cooked with love and care. Our riders come to your very doorstep with a smile while you save time to do something else you love. There's a cuisine and a dish to suit every moment, and we'll help you make the first bite last.

ANYTHING ELSE?

Of course your safety is important to us. We guarantee secure, simple mobile payment, so you can eat when you're hungry and pay however you like.

TALK TO US

If you’ve ordered with us before, we’d want to know what you think. Give us your food thoughts/ teenage confessionals. Let us be your notepad.
Email us at support@foodora.se

For further info, visit
www.foodora.se/en
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