46
poor

FordPass™ | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Lifestyle
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
67%
Android
531 Reports
iOS unitQ Score
iOS User Feedback
33%
iOS
260 Reports
User Feedback
33%
iOS
260 Reports
67%
Android
531 Reports
FordPass™ - Latest Quality Issues
Android
May 15, 2024
When opening the app, the message always appears that an update is required. I then branch to the Google Play Store, but there is only the option to uninstall and open the app offered
iOS
May 15, 2024
New layout nice but…..
The new layout of the app is nice but when are we going to get our features back like Trailer Light Check or Zone Lighting????
Android
May 15, 2024
Doesn't work. Hangs continuously
Android
May 15, 2024
information does not match the services provided
iOS
May 15, 2024
Stopped working
Tried everything just don't work!
iOS
May 15, 2024
New version improved
I was recently given the option to try the new version with slide to start and just tap to lock/unlock. They seem to work great. I do like the watch integration but it doesn't work consistently. The app shows that my truck is parked but I wish it showed the status of the door locks. My VW app tells me if the vehicle is locked or unlocked. It's nice because sometimes I don't remember if I locked it or not and I can just see the status rather than having to send a command to lock it.
Android
May 15, 2024
This app is not particularly informative. Every time I call it, I am supposed to make an update. It can't be that software is written so stupidly. Were there interns at work?
Android
May 15, 2024
It is completely unusable, in Territory indicates vehicle are connection
Android
May 15, 2024
Charging options work completely randomly in interaction with charging choices on the car
FordPass™ - Product Description
FordPass offers the ability to manage your vehicle right from your phone:

•	Send convenient remote commands – Lock, unlock, and start your vehicle using complimentary remote vehicle controls (1) – when equipped with FordPass® Connect (2)
•	Electric vehicle ownership support – Monitor charging progress and use Departure Times to pre-condition your battery and cabin (3) 
•	FordPass feature availability varies by vehicle and country. Images shown for illustrative purposes only

(1) Remote lock/unlock requires power door locks. Remote starting requires automatic transmission.
(2) FordPass Connect (optional on select vehicles), the FordPass App and complimentary Connected Service are required for remote features (see FordPass Terms for details). Connected service and features depend on compatible network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent operation of connected features. Connected service excludes Wi-Fi hotspot.
(3) Effectiveness of cabin conditioning may be reduced by extreme outside temperatures.
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