Quality degradation at geeni  
Users report higher volume of Quality Issues than usual
23
poor

geeni | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-47 Points Past 7 Days
Category: Utilities
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30-Day Trend
 
Poor
 
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Epic
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Android unitQ Score
Android User Feedback
76%
Android
91 Reports
iOS unitQ Score
iOS User Feedback
24%
iOS
29 Reports
User Feedback
24%
iOS
29 Reports
76%
Android
91 Reports
geeni - Latest Quality Issues
iOS
May 9, 2024
Not ready
After a power outage all lights won't reconnect automatically, unlike other devices. After power comes back on, all the lightbulbs that were off blink 100% power white light like crazy, extremely annoying. If you are not home, it will blink like this forever. Then reconnecting is a pain while everything else I have connected has no such problem. I have cameras and other lights and they reconnect automatically after power outage and remain in the state they were before (off or on). The app wants location and precise location, likely only for spying, because it still requires manual help after power outage.
iOS
May 9, 2024
Waste of money
The app barely works Camera always goes “offline” Charged for two different subscriptions
Android
May 10, 2024
Worked fine, until a couple weeks ago when my lights randomly disconnected and started blinky, ever since I can't and I mean can't get my light to constantly stay connected and working, they disconnected, stop working, start blinking at random, and all around been annoying. Idk if it's cus I had these light for a couple years or what but I'm done dealing with these lights and this app.
Android
May 10, 2024
Confusing, misleading and rough to follow.
iOS
May 12, 2024
Geeni done not work properly
This does not save in cloud nor does it record any data which I pay for .. would like my money back for all the times I tried looking for data and it's not there .. this app sucks don't buy it.
iOS
May 13, 2024
No support
It's says shared with one person and I have no way to see whom I shared and no way to contact support to ask. Maybe they will reply here. And there are time when it seems there is no signal and the cam has great WiFi
iOS
May 14, 2024
LOOKOUT 2K Pros and Cons
PROS - The cameras are HD and work with Android and iOS. They are relatively inexpensive and operate well without the need for expensive subscriptions. Cloud storage is available at an additional expense. The WiFi range and strength are great. Like it for 30 days or your money back. CONS - The cameras do not pan up or down electronically, manually only. It's hardwired so location and electric power access need to be considered. Special care needs to be taken when installing the memory card. It is possible to install the mini memory card into the backside of the card slot, losing it forever inside the sealed camera unit. Poorly designed in that area fellas. The daytime view is very good, clean and clear, night vision not so much, a little grainy but not too bad for the price point. The spotlight is not very bright, just enough to give about 20 feet of visibility.
iOS
May 14, 2024
Light bulb
It's now been 2 hours since I have tired to connect my light bulb after it disconnected on its self and won't connect back
iOS
May 15, 2024
Owner
Wish they would have at a couple of options for alert sounds. Wow.
geeni - Product Description
Meet Geeni. Your wish is Geeni's command. 
Control all Geeni smart home and smart health devices in one easy app, from ANYWHERE in the world. Geeni is easy enough for anyone to use and combines the SIMPLICITY of an on/off switch with PREMIUM features such as: 
- Easy, powerful control of each device. Choose a color or mood of our Color bulbs, schedule a smart switch, check in on your cameras, and track your weight, all from the same app!
- Group devices and control by room
- Smart Health products support tracking weight, BMI, Body fat percentage, basal metabolic rate, bone mass, visceral fat grade, and more, and track on the app or sync to Apple Health
- Set smart scenes for automated actions
- Schedule when devices turn on and off to allow more control and security
- Choose which devices your friends, guests, roommates, or your family can control thanks to account sharing
- Cloud based services so you can log in and control your home from any phone
- HealthKit functionality for our new Smart Scale: synchronize your health data with Apple Health!
- and more. 
 
Compatible with all Geeni-enabled smart devices. No complicated hub required; each Geeni device is smart enough to connect directly to your home wifi network.
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