75
good

Genies & Gems: Puzzle & Quests | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
24 Points Past 7 Days
Category: Games
Work at Jam City, Inc.? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Jam City, Inc.? Unlock additional insights
Android unitQ Score
Android User Feedback
85%
Android
101 Reports
iOS unitQ Score
iOS User Feedback
15%
iOS
18 Reports
User Feedback
15%
iOS
18 Reports
85%
Android
101 Reports
Genies & Gems: Puzzle & Quests - Latest Quality Issues
Android
May 6, 2024
The game is very good and fantastic, but what makes it bad is the non-earning of coins for each stage won. After the last update, the game takes a long time to process and shuts down on its own. What rewards are there at each stage and what benefits does it have for the player? Think about it. I lowered the rating because the game now only opens with internet, without internet the game does not open, it is giving an error.
iOS
May 7, 2024
Game is frozen
I have not been able to play this game for a week I have uninstalled it and downloaded it again over and over and it comes up frozen
iOS
May 8, 2024
Frustrated
Love the game but it keeps freezing up then I have to delete it and add it back. It will work for a few levels then freeze up again.
Android
May 8, 2024
I am very disappointed. I have a new mobile phone and want to log in via Facebook, unfortunately I have been getting an error message for 3 weeks!! It can't be that I lose my entire savegame.
iOS
May 10, 2024
So disappointed right now
I've been playing this game for a long time, all of a sudden when I connect to Facebook the game freezes on all of my devices. I reported to support, they said, the team is working on it, thank you for your patience. WELL AFTER THREE WEEKS AND STILL NO FIX MY PATIENCE HAS RUN OUT. I don't want to play because I am on different levels on my devices and my power ups are all different as well. I AM FRUSTRATED AND ABOUT READY TO DELETE THIS GAME ALL TOGETHER.
Android
May 11, 2024
HELLO, I JUST INSTALLED GAME X BUT IMPOSSIBLE. TO OPEN IT, SO TOO BAD I UNINSTALL IT!!!! THANK YOU.
Android
May 11, 2024
I'm not getting my boosters when I look at an ad in the game and I don't understand why the screen keep going out soon as I finish looking at the ad please give me my boosters that I look at
Android
May 13, 2024
👏 I've been playing about 6 [phone] years and I have to say that this game is great, but what happened that they haven't unlocked the lock? For about 1 year it says that they are doing magic but it is still the same OOH by the way it does not let me recover my progress I try to log in to Facebook and it says that it could not connect
iOS
May 14, 2024
Definitely a favorite
I find myself playing this game more than any other. Probably, I play too much: it's very addictive and a lot of fun. That being said, this new “amulet charge” is seriously annoying. Every level you win, it reminds you of the charge, and then another screen comes up, telling you how it works. Every single time. So it's not enough to see an ad, you have these two extra things you have to “X” out in order to get to the next play screen.
Genies & Gems: Puzzle & Quests - Product Description
Thieves have stolen the jewels from the Palace and there is only one person who has the power to get them back!

From the makers of Cookie Jam and Panda Pop, comes Genies & Gems,  the treasure of match 3 puzzle adventure games.

Journey through mystical worlds with Jenni the Genie and her companion, Trix the Fox, to crush the thieves that have stolen the Palace’s riches. Swap ,match, and crush gems, recover ancient relics, and collect gold bars and enchanted keys on this one-of-a-kind enchanted exploration!

With thousands of levels and challenging game modes, and daily events, Genies & Gems provides endless hours of fun and exciting match 3 puzzle gameplay:

* Swap, match, and crush gems in thousands of fun and challenging match-3 puzzle levels

* Collect keys to unlock new worlds and crush challenges!

* Use exciting power-ups the Gilded Rainbow or Gilded Butterfly to swiftly advance through challenging levels!

* Uncover idols and collect gold along the way!

* Play exciting new events and challenging match 3 puzzle levels daily! 

* Soaring Streaks: Get prizes for beating levels without losing a life

* Bandit Rush: Catch bandits at different points in your journey to win boosters


Download Genies & Gems and begin your magical journey today!

Already loving Genies & Gems? Like us on Facebook to get the latest news on new levels, content and features. https://www.facebook.com/GeniesandGems/

Follow us on Instagram: @geniesandgems

In an effort to support the capabilities of newer iOS devices, Genies & Gems no longer supports the iPhone 4S and iPad 2 devices

TOP REVIEWS FROM PLAYERS:

Love this game!   (5 STARS)

Love this game it helps me relax and keeps me busy instead of being bored....... (5 STARS) 

I love love love Genies & Gems what a great game to play, thanks guys. (5 STARS)  

Just love the game.  It kind of reminds me of playing Candy Crush, but it’s more fun, with better challenges. (5 STARS)

If you love jewel like puzzle games or games like Candy Crush, then this game is equally fun and addictive. (5 STARS)

GENIES AND GEMS, the GENIES AND GEMS logo, the Rainbow Gem Design, the GENIES AND GEMS characters, and related indicia are registered and/or unregistered trademarks and copyrights of Jam City, Inc. and may not be used without permission. © 2020, Jam City Inc. All rights reserved.
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners