70
fair

GO2bank: Mobile banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
7 Points Past 7 Days
Category: Finance
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
90%
Android
178 Reports
iOS unitQ Score
iOS User Feedback
10%
iOS
19 Reports
User Feedback
10%
iOS
19 Reports
90%
Android
178 Reports
GO2bank: Mobile banking - Latest Quality Issues
Android
May 12, 2024
card has no chip and don't work
Android
May 13, 2024
So glitches, updated and rechecked all troubleshooting options and I cannot deposit a check. This is not the first time this is happening, and it's so inconvenient. It's been days and j can't take images of my check to deposit it. Definitely changing banks if I can't do simple tasks on the app
iOS
May 13, 2024
Do not use this bank
Do not and I repeat do not ever use this bank. This bank is a scam artist type bank. They will hold your money and not let you access it. If you try to make transfers that don't go through. If you don't have a debit card, nobody will talk to you. the app itself is absolutely garbage does not help you at all. Please do not download this bank.
Android
May 14, 2024
Not getting along with the smartphone app
Android
May 14, 2024
I did a dispute my money went on someone else's card and I'm still waiting 2 months later
Android
May 14, 2024
it's an ok app. my problem is the limit to transfer money out to another wallet. only 1000 per month so keep that in mind if you use other wallets like apple or cashapp
Android
May 15, 2024
This bank is predatory, they advertise that they don't charge fees yet I'm getting charged everytime I make a purchase. I don't even have direct deposit set up and I'm still getting overdraft fees. The is the bank that you stay away from
Android
May 15, 2024
Worse bank , locked my account for no reason, customer service refused to answer
Android
May 15, 2024
Since I was able to put money on my card all I've been doing is having trouble with trying to get a certain amount out because I'm having real bad issues with my teeth and I'm in a lot of pain. Well I found a dentist who would help me if I make a deposit. Well I tried to get money out and they have a limit of 500$ ATM so I tried transfer some money and iylts only 500$ limit I tried the bank and they said that I couldn't use paper id. Because it's 4-6 weeks before it comes out nail
GO2bank: Mobile banking - Product Description
Don't let a big bank make you feel small. GO2bank™ is the banking app built for everyday people. Keep more of your hard-earned money with no monthly fees¹ and our free nationwide ATM network⁷.

No surprise fees
Say no to monthly fees and hidden fees² and yes to keeping more of your money. No monthly fees with eligible direct deposit¹. Otherwise, $5 per month.

Early paydays and more ways to save
When it comes to payday, early is right on time. Get your pay up to 2 days early and government benefits up to 4 days early with direct deposit⁶. Need cash? Withdraw for free at our free nationwide ATM network⁷. Want to save? Earn more with an APY well over the national savings rate average¹¹.

Built-in backup
Stay covered with up to $200 in overdraft protection after eligible direct deposits and opt-in³.

Credit building
With the GO2bank Secured Visa® Credit Card, climbing to better credit is easier with no annual fee⁵, and no credit check⁴ when you apply.

Account protection
Keep your money safe with just a tap on the app with lock/unlock your card⁸. And we'll send fraud alerts if we ever see anything shady¹⁰.

A bank you can trust
We're a Member FDIC bank and a brand of Green Dot Corporation, which means your money is federally insured⁹ and never held by a third-party bank. Green Dot has also been named one of Newsweek's Most Trusted Companies in America for 2023 and has serviced over 67 million accounts over the last 23 years.

Download the app to open an account or visit GO2bank.com to learn more.

Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. Mobile number verification, email address verification and mobile app are required to access all features.

See Deposit Account Agreement at GO2bank.com/daa for fees, terms and conditions.

1. Monthly fee waived when you receive a payroll or government benefits direct deposit in the previous monthly statement period.
2. See our simple fees chart at GO2bank.com.
3. Fees, terms and conditions apply.
4. Available only to GO2bank accountholders with direct deposits totaling at least $100 in the past 30 days. Eligibility criteria applies. Other fees may apply.
5. Annual Percentage Rate is 22.99% and is accurate as of 8/1/2023. For additional information about Annual Percentage Rates, fees and other costs, see GO2bank Secured Credit Cardholder Agreement and Security Agreement at GO2bank.com.
6. Early direct deposit availability depends on payor type, timing, payment instructions and bank fraud prevention measures. As such, early direct deposit availability may vary from pay period to pay period.
7. See app for free ATM locations. $3 for out-of-network withdrawals, plus any additional fees the ATM owner or bank may charge. Limits apply.
8. Previously authorized transactions and deposits/transfers to your account will function with a locked card.
9. GO2bank also operates under the following registered trade names: Green Dot Bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage up to the allowable limits.
10. Message and data rates apply.
11. Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. Fees on primary deposit account may reduce earnings on your savings account. APY may change before or after you open an account.
12. NO PURCH. NEC. Void where prohibited. 18+ Official rules, www.go2bank.com/wintheweek.

Cards issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association.

Technology Privacy Statement - https://www.go2bank.com/techprivacy
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