76
good

Gojek | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
1 Point Past 7 Days
Category: Travel
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
81%
Android
5633 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
1291 Reports
User Feedback
19%
iOS
1291 Reports
81%
Android
5633 Reports
Gojek - Latest Quality Issues
Android
May 16, 2024
Driver could not be contacted
Android
May 16, 2024
server is often down
Android
May 16, 2024
Every time you order a car, it looks like there are 3-5 or even more cars, but it can be 10-15 minutes before you get it, that's the distance to reach about 15 minutes to the location
Android
May 16, 2024
The application still helps actually for my life. I just don't know, there is something that happens between the driver and the management of Gojek. Drivers often ask for cancel. And often it happens when me and my friends ask goride/gocar, his brother always asks for the price listed on our application and not infrequently all I listen to along the way, only their complaints about the price difference, and I experienced it again this morning. Please Gojek to fix it🙏 immediately
Android
May 16, 2024
go food delivery cost is always expensive. not to mention foods are 20% more expensive than the real price at resraurant too. all of that but still not making profit. makes you wonder, how they manage their money. app bug! frequent no connection issue while in payment page using WiFi (same connection using same phone in other app has no problem at all) . i have to switch to mobile data to continue to the payment page. very annoying.
Android
May 16, 2024
I swear, gojek is very, very disappointing, I ordered food until it was less than I complained to cs there was no response udh 1 week, gojek is getting worse, the service is not like grab. 1 star is still too good, if there is a minus star rating, I have given it so bad that Gojek
Android
May 16, 2024
Gojek is not professional, goceng drivers whose agreement used to be a delivery distance of 2 km are now made up to 4 km. Gojek Not professionally violated the partnership agreement.... Jgn arbitrarily jek.... THE SYSTEM HAS NEVER BEEN TRUE BUT THE CUSTOMER IS TOLD TO PAY A SERVICE FEE.... LAUGH... GOJEK HAS BIG CORRUPTION SINCE IT WAS TAKEN OVER BY THE CHINESE
Android
May 16, 2024
Too bnyk annoying ads
Android
May 16, 2024
Order go shop using gopay but the driver does not run suddenly2 the driver has bought it not at the restaurant according to the app, me and the driver chat with each other I give the address he said in the application error, the driver completes without sending food, I complain in the app only answered templete = uninstall
Gojek - Product Description
Gojek is beyond an app for online transportation, food delivery, logistics, payment, and daily services.

Gojek is also an app with a social mission: to improve the welfare and livelihoods of the Indonesian people. How? By empowering people!

By today, Gojek has partnered with over 1 million drivers, 125.000 merchants, and 30.000 other services, spread across 50 cities in Indonesia.

By downloading the app and using Gojek services, not only will you help our partners make running errands easier for you, you'll also help make their and their family's dreams come true.  YOU play a part in the mission to improve the lives of the people in Indonesia, every time you make a booking/order and use our services!

Gojek app has a lot of uber cool features and services. Here's everything you can do with it! 

Going somewhere? You can choose one from three: GoRide, GoCar, or GoBluebird. When you’re lost? GoTransit is here to save your day and provide you with the choices of convenient routes.

Hungry? We have GoFood, the service for food delivery. When you’re bored at home and want to explore the best cuisine in your city, try GoFood pickup and pay your food with GoPay to minimize human contact.

Need to buy phone credits, mobile data packages or you just want to pay your bills? It's now easier with GoTagihan!

Buying groceries is done easier with GoMart or GoShop, while GoMed takes care of your health without going to the pharmacy. Don’t worry, JD.id, Blibli, and e-commerce is also accessible in Gojek if you want to buy something to spruce up your life ;)

For logistical needs, our GoSend or GoBox troops are ready to help you.

Let’s also say goodbye to long queues. You can get your movie or event tickets via GoTix!


Want to pay for the Prakerja program to level up your skill? You can just GoPay it! #GoPayforPrakerja

Upgrade your account to GoPlay Plus to enjoy PayLater (your savior when your balance is low). All you need to do is to register. Every GoPay Plus account has the right to get a cashback!* It’s convenient and safe.

Let’s use GoPay to pay everything, hassle-free. It's simple and super quick! You can transfer GoPay balance to your friends and withdraw it to your bank. All you have to do is verify your GoPay and register your bank account.

So, what are you waiting for? Download now!

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