77
good

Grab: Taxi Ride, Food Delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Travel
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
89%
Android
9286 Reports
iOS unitQ Score
iOS User Feedback
11%
iOS
1111 Reports
User Feedback
11%
iOS
1111 Reports
89%
Android
9286 Reports
Grab: Taxi Ride, Food Delivery - Latest Quality Issues
Android
May 16, 2024
Cannot Sign In. No Support.
Android
May 16, 2024
Driver cancel as good as possible. For no reason. I was forced to delete it. Mending Go-Jek cheaper
Android
May 16, 2024
Invoicing delay. Set April 18 as of now. Send to customer care to wait 7 days for settlement more than 7 days is still nowhere to be seen. Don't give 1 specific number anymore. Grab's solution is to apologize profusely for the delay. But the whole month still doesn't settle.
Android
May 16, 2024
Im so dissapointed with this grab food delivery if you order food and already paid they will not deliver it to your door even if you put a note to the food rider to deliver it on your door because you are too busy to monitor the rider then they have so many reason they cant deliver to your door because there is no parking or the parking space is not safe.. Why we should have to deal with that problem is it not to the rider to make the solution to find parking space that is safe?
Android
May 16, 2024
The app books your grab express with riders that isn't even halfway done with their previous deliveries.
Android
May 16, 2024
Too long waiting
Android
May 16, 2024
Pity the grab driver, cook I pay 20k but the driver says he only gets 12800,, what do you think yes grab management takes a cut that is very suffocating for the driver, even though the driver uses cellphones, motorbikes, quotas, jackets and all equipment for on bod using his own money and motorbike maintenance also uses his own money but why does the application take so much,, This is Rodi's work application, yes, Grab for its drivers
Android
May 16, 2024
I'm just so dissatisfied with your resolution. It was the first time that I had a missing item, and ultimately didn't get a refund because I wasn't able to take pictures. Couldn't even rely on good faith since you've never had issues with my orders in the past. And now you're making it look like I'm the bad guy. Do better.
Android
May 16, 2024
wahay grab, why don't my funds come back even though i have done what grab wants for up to 1 month and my funds don't come back,
Grab: Taxi Ride, Food Delivery - Product Description
Get everything you need with Grab — the leading ride-hailing, taxi, food delivery, and grocery app in  Southeast Asia.


We offer essential everyday services to over 670 million people across Singapore, Indonesia, Malaysia, Thailand, Philippines, Vietnam, Cambodia, and Myanmar. 


Grab offers various ride-hailing options, including 4-wheel and 2-wheel rides, and taxi booking. There’s also a diverse range of services including food order delivery from restaurants, prompt package delivery, and groceries from supermarkets, making it a leading delivery platform. 


From ride-hailing to food and grocery delivery, Grab is your one-stop app for all your everyday needs in Southeast Asia.


Book a ride for any occasion and budget
Order a ride on Grab, the top ride-hailing and taxi app in Southeast Asia. Choose from a variety of transport modes, including cars, motorbikes, and buses, and get matched with a professional driver in minutes.


Food delivery for any craving
GrabFood: a leading food delivery app that allows you to easily order food from your favourite restaurants and get it delivered to your doorstep, making it convenient and hassle-free 


Conveniently order food and groceries for delivery
GrabMart is a convenient food delivery app that allows you to order groceries and handpicked fresh produce from your favourite supermarket. 




Secure and seamless cashless payments
GrabPay: A safe and secure mobile wallet where you can easily pay for Grab services, such as food and grocery delivery and taxis, as well as at local merchants 


Reliable on-demand package delivery
GrabExpress: Order affordable, fast, and reliable courier service with insurance for your items


Rewards for using Grab
GrabRewards: Order food, ride and earn reward points for every dollar you spend and use them to redeem deals in the GrabRewards catalog


Grab is the only ride-hailing and food-delivery app you need. Whether you are searching for a taxi app, express food delivery, or grocery delivery, Grab has got you covered.


In addition to our renowned ride-hailing, taxi, and food delivery services, we also strive to promote economic empowerment for everyone in the region. We provide financial services such as wealth management, lending, cashless payments, and insurance.


Find out more about us at www.grab.com.
Grab offers the ability for users to receive personalized targeted advertising, offers, and updates from Grab and its partners and communications/advertising from certain third-party apps based on activity on your devices. Users may exercise opt-out choices under the Privacy and Consent Management sections within Settings within the app. For further details, you may refer to our Privacy Policy at www.grab.com/privacy.
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