85
good

Great Clips Online Check-in | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Lifestyle
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30-Day Trend
 
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Work at Great Clips? Unlock additional insights
Android unitQ Score
Android User Feedback
81%
Android
361 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
83 Reports
User Feedback
19%
iOS
83 Reports
81%
Android
361 Reports
Great Clips Online Check-in - Latest Quality Issues
Android
May 11, 2024
Too many updates required
Android
May 11, 2024
This App used to be great. But now it started having problems with the check in online. Each time I am trying to book appointment it says that check in is unavailable for any Great Clip location. I tried to re-install the App again but issues are still there. Please fix this.
iOS
May 11, 2024
Clueless!
I checked into Carrboro, NC Great Clips online - arrived at the salon, checked in - and then a guy walks in, wasn't registered in app, checks in and gets called before me. Amazing
Android
May 13, 2024
Refused Service on Mother's Day at 2pm BY Julie at the PM Vienna Center Great Clips.Im a regular Customer and was very upset at the Customer Service she showed me.
Android
May 13, 2024
Not working, asks me to pick a salon then says "Something when wrong" and try again. Screen show a map of Alaska attached to Canada. Move down on the map and AZ has a red dot. Pick AZ and get the same "Something when wrong" statement. This map is a Goole map.
Android
May 13, 2024
cannot find any locations on map. cannot send new pwd email. cannot sign up for new acct.
Android
May 14, 2024
I would really like to request the person I would like to cut my hair. this is the first Great Clips that doesn't allow this. also never get coupons like I did in Oregon for Great Clips.
Android
May 14, 2024
Time in the store and time on the phone doesn't match.
Android
May 15, 2024
when I came in the girl was blowdrying her own hair because she said she got up late and didn't have time to take a shower . while I was trying to tell her how I wanted my hair cut, she was too busy looking in the mirror and messing with her own hair. she cut the top on one side way too short so now I cannot even get my small curling iron on it. it sticks straight up. the crown of my head looks like a bowl cut because it does not even taper into the back of my hair. very disappointed!!!!
Great Clips Online Check-in - Product Description
WHAT IS ONLINE CHECK-IN? 
Online Check-In saves you time by seeing estimated wait times for hair salons near you. From there, just pick your favorite salon, and get on the waitlist from wherever you are. 

FEATURES:
-Check estimated wait times based on current conditions in the salon and updates in real time.
-Online Check-In: You save time by checking in to the salon ahead of time - saving your place in line.
-ReadyNext®: Get text alerts to notify you when your estimated wait time reaches 15 minutes as your cue to head to the salon.
-Save your favorite hair salon so it’s even quicker next time you check in! 

HOW TO USE:
-Tap the Search icon
-Pick a hair salon near you
-Tap the Check In button
-Enter your name and phone number
-Tap Check In again to be added to the wait list – no login, email, or profile required. 
-Let the salon know when you arrive.

After you check in, you can watch your estimated wait time countdown and arrive at the salon when it's nearly your turn to get your service.

ESTIMATED WAIT TIME
Estimated wait times assume you are getting the next available stylist. You can request a stylist upon arrival at the salon but your wait may be longer. For safety and privacy reasons, we do not publish stylist schedules.

WHEN IS ONLINE CHECK-IN AVAILABLE?
Customers can check in online during the hours the salon is open. Online Check-In will not be available during the first five minutes a salon is scheduled to be open. This gives customers who are physically in the salon when it opens a chance to be checked in and have their names added to the waitlist. We accept online check-in up until 30 minutes before closing time. You can still get a haircut at closing time, you just can't check in on the app.

CAN I USE ONLINE CHECK-IN FOR MORE THAN A HAIRCUT?
Yes, you can use Online Check-In for all services except perms and formal updos. Please note that not all salons offer perms. And, most salons require an appointment for these services, so please call the salon to inquire.

WHAT DO I DO IF I DON’T HAVE A MOBILE DEVICE?
You can check in from any device that has internet (a smartphone, iPad, computer, etc.). Go to greatclips.com, click on Find a Salon or Check In. Enter your postal code or address and you'll be using Online Check-In in no time! If you don't have an Internet connection, you can always walk right in to any salon and add your name to the list.

WHEN SHOULD I ARRIVE AT THE SALON?
After you've checked in online, you will see what place you are in on the waitlist. You'll want to arrive to the salon before you are next in line. If you'd like to receive a text message when your estimated wait time reaches 15 minutes, you can sign up for ReadyNext® text alerts. Once you arrive at the salon, let the stylists know you're there, and they will confirm your information and finish your check in.

WHAT HAPPENS IF I ARRIVE LATE?
We understand: Things happen! Don't worry if you lose your keys, spill something, or get stuck in traffic. We'll keep your name on the list for a short period of time.

HOW DO I CANCEL MY CHECK IN?
Once you are checked in, the salon will appear on the home screen. Cancel at any time by tapping Cancel check-in.
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