Quality degradation at Greenlight Kids & Teen Banking  
Users report higher volume of Quality Issues than usual
66
fair

Greenlight Kids & Teen Banking | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-9 Points Past 7 Days
Category: Finance
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
34%
Android
74 Reports
iOS unitQ Score
iOS User Feedback
66%
iOS
145 Reports
User Feedback
66%
iOS
145 Reports
34%
Android
74 Reports
Greenlight Kids & Teen Banking - Latest Quality Issues
iOS
May 11, 2024
PLEASE READ !!⚠️⚠️⚠️
So everything is else is OK but first read this so you guys I am not gonna say my age but I am young and when I spend my money like at the mall or any store and I asked for some money with my uncle, I asked send me $10 please and it never says you cannot send this or edit and then I edit it to like five dollars and it says I cannot send it so I just played around for a little bit like send $100 that you cannot send this and then like one dollar you cannot send this and this is very annoying now I can like can't get any more money
iOS
May 12, 2024
Zero stars
I did a lot of research for a product that would match my needs and Greenlight seemed like a good choice. However, I never even got to get an account. They wasted so much of my time and had me submit documents to them and in the end, tell me they couldn't verify my identity. Therefore, I called them a few times and ultimately they told me I couldn't get an account. I have never had this problem with anything in my life. I even asked if they needed any other proof but they denied my offer. This company appears like a huge scam that preys on a specific demographic of people. They also had no problem collecting my data, only to tell me I couldn't get an account. This is a very untrustworthy business.
iOS
May 12, 2024
Docs
This app already started off bad, I thought it'd be a good idea for my children yet it keeps asking me to verify yet when I tried to send my documents. It then tells me that I've sent and I can now close the page that I sent from however there's no X anywhere on the page to close the page, so effectively it doesn't allow me to do anything after that so because I can't close the page, the system isn't smart enough to recognize that I already sent the document so then when I try to go back in thinking, maybe it'll acknowledge that I sent it makes me start over again, so before I got started, I'm done
Android
May 12, 2024
Already off to a bad start. Customer service number only assists with guidance on how to add funding source, no matter what you say that's all the automated service assists with. Also says will not charge account until your custom card image is approved, however they charged immediately and gave no option to change the image after it was declined. There is no option for false charges or reporting anything. Your on your own with this one, Good luck
iOS
May 13, 2024
Ok
I love how there are so many options of things to do with money but I can't find the games otherwise it's ok
iOS
May 14, 2024
App stole my savings and would not let me make purchases
For a while I could not make purchases under my account that was not less then 20 which all my funds above that were “declined” by Greenlight but as of now I am the user under parent account this app stole $184 from my savings. No one seems responsible to tell me where the money went! Can't make purchases and the money from spend gone. Me and my parents called and stated that nothing could be solved and they don't know where that money went. Use something else instead of this SCAM because it really is not worth stress especially because I was working for that money.
Android
May 14, 2024
Speaking with someone on the phone to link my card with Google wallet and it's like they made it so difficult to understand what we are saying. It's like they are not even listening
iOS
May 14, 2024
Thieves
Stealing money from children!
iOS
May 15, 2024
Hard to set it up
The app keeps telling me wrong password.
Greenlight Kids & Teen Banking - Product Description
Greenlight is the family online banking app¹ where you learn to earn, save, and invest together. Join 6+ million parents & kids learning about money and navigating real-world money decisions with debit cards of their own.

FAMILY MONEY MANAGEMENT.
- Receive & send money instantly. Set up direct deposit for working teens
- Kids banking¹ & teen banking¹ with flexible parent controls
- Set savings goals & earn up to 5% in rewards²
- Teens build credit and parents get up to 3% cash back³ on purchases for the whole family with Greenlight's credit card
- Keep track of chores & pay automated allowances
- Kids and teens learn investing or invest directly with approval
- Get real-time spending notifications & set spending limits with Greenlight's debit card for kids & teens
- Play the Level UpTM money game to boost financial literacy
- Unlock purchase, identity theft, & cell phone protection⁴
- Keep your family safe with location sharing, SOS alerts, crash detection⁵, & more⁵
 
TRUSTED BY:
- The New York Times: "Every conversation about money is a conversation about values waiting to happen, and these products can help inspire those discussions with your child."
- Parents Magazine: "Greenlight allows some independence for kids and teens to manage their money."
- CNBC: "The Greenlight Family Cash Card's up to 3% return on everyday purchases is extremely lucrative — whether you're a parent or not."


6+ MILLION KIDS & PARENTS SAY:
"My teen is learning to manage his own money. I wish Greenlight was around when I was a kid! I tell my friends & family about it all the time!" – Patricia A.

"I love Greenlight. As a mom of 4 kids, it makes paying allowances & spending money for trips so easy." – Samantha B.

"Traditional banks don't make it nearly as easy." – Shannon M.


PLANS FOR EVERY FAMILY.
Greenlight Core: Debit card and educational app for kids and teens to earn, save, spend, and give — plus 1% on savings² ($4.99/month)

Greenlight Max: All of Greenlight Core with 1% debit cash back, 2% on savings², protection plans, and more ($9.98/month)

Greenlight Infinity: All of Greenlight Max with 5% on savings², location sharing, crash detection, and more ($14.98/month)

FIND YOUR FAMILY'S PLAN: https://greenlight.com/plans


WE'RE HERE FOR YOU.
Get help & ask questions 24/7: https://help.greenlight.com 

Your California Privacy Rights: https://greenlight.com/privacy/#your-california-privacy-rights
Do Not Sell My information: https://greenlight.com/data-request/Greenlight

(1) Greenlight is a financial technology company, not a bank. The Greenlight app facilitates banking services through Community Federal Savings Bank, Member FDIC. The Greenlight card is issued by Community Federal Savings Bank, Member FDIC, pursuant to license by Mastercard International.
(2) To qualify, the Primary Account must be in Good Standing. See Greenlight Terms of Service for details. Subject to change at any time. 
(3) Percentage earned depends on spending during a billing cycle: Earn 3% when you spend at least $4,000, 2% when you spend at least $1,000 but less than $4,000, & 1% when you spend less than $1,000. See the Credit Rewards Terms and Conditions for details: http://greenlight.com/cardholder-terms.
(4) Provided by Virginia Surety Company, Inc., cell phone protection is not available to residents of New York.
(5) Requires mobile data or a WiFi connection, & access to sensory and motion data from cell phone to utilize family location sharing, SOS alerts & crash detection features. Messaging & data rates and other terms may apply.
(6) Available on Greenlight Infinity.

© 2023 Greenlight Investment Advisors Investment Advisors, LLC, an SEC Registered Investment Advisor provides investment advisory services to its clients. Investing involves risk and may include the loss of capital. We only use the Value of Investment within the app store screen to show how the app works. It does not represent real customer investments or accounts.
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