Quality degradation at GTWorld  
Users report higher volume of Quality Issues than usual
83
good

GTWorld | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-6 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
52%
Android
1364 Reports
iOS unitQ Score
iOS User Feedback
48%
iOS
1277 Reports
User Feedback
48%
iOS
1277 Reports
52%
Android
1364 Reports
GTWorld - Latest Quality Issues
Android
May 15, 2024
i. can't even give you a star. Why does the glitch always have to be that I get logged out of the app. not accepting my passwords and my secret answer to my secret question. is this part of the update too, make it make sense GTB customer service.
Android
May 15, 2024
I just downloaded this new app but it has refused me from transacting with a pin. Saying I should update to use the pin feature but there are no updates available tokens are time wasting. I didn't have this problem in the previous app
iOS
May 15, 2024
Issues with token code
Token isn't being sent fo my phone number and I don't know if it was due to network
Android
May 15, 2024
I haven't been able to use the app since it was last upgraded.
Android
May 15, 2024
This latest update has officially made this the worst and most useless app in the whole Play Store. You can't type account numbers or any as it doesn't display (except "dots"). Now, the app has zero function
Android
May 15, 2024
Why this app keep telling me this on my new devise👉" root detected" (Your account may become compromise we can't allow you to use this app) i really annoyed it pls look into it!
Android
May 15, 2024
If I could give this zero stars, I would. I really don't know what was wrong with the old app that caused gtbank to downgrade to this version. Nothing works on here. I've been trying unsuccessfully to complete transactions for almost 2 weeks now.
Android
May 15, 2024
Ever since I updated the GT world app this afternoon, I can't use it for any transaction again. The moment I click on transfer on the home page of the app, the app crashes immediately saying "app stops working". And it wasn't like this before the update.
Android
May 16, 2024
The previous versions of this app were far more better than this new version. It seems this version is only meant for transfers. No place to view BVN and card number. It's so bad.
GTWorld - Product Description
A newly redesigned GTWorld application beautifully engineered and enhanced to help you manage your mobile banking and finances

Track, Pay & Grow your Money from one App. 
Introducing the new GTWorld application with a fresh new look and cool features that will allow you open an account, transfer money, pay bills, buy airtime or data, and more – all in one place! 

Key Features: 

- Open an account and onboard easily with a Selfie to verify your identity! 
- Faster login and transaction authentication with biometrics, facial recognition or a PIN 
- New Incognito mode - toggle to hide all your balances 
- Log a dispense error instantly after a transaction 
- 3-tap quick transactions for transfers, airtime and data purchases from springboard 
- Near Me transfer – which automatically locates other GTWorld users near you for you to send money 
- Keep your account funded by ‘pulling’ money from accounts in other bank using your GTWorld app 
- Upgrade your account to gain more flexibility, without coming to the branch 
- Switch between Dark and light mode based on your personal preference 

Manage your Finances: 
- Pay for bills, utilities and other services 
- More efficient transfers using your phone book contacts  
- Smarter transaction history  
- View and share receipts 
- Buy airtime and data for self, phone book contacts and others 
- Card control which allows you block your card payments by channel or by country 
- Download statements up to # months
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