Quality degradation at Headspace: Mindful Meditation  
Users report higher volume of Quality Issues than usual
48
poor

Headspace: Mindful Meditation | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 7 Days
Category: Health & Fitness
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
59%
Android
254 Reports
iOS unitQ Score
iOS User Feedback
41%
iOS
173 Reports
User Feedback
41%
iOS
173 Reports
59%
Android
254 Reports
Headspace: Mindful Meditation - Latest Quality Issues
Android
May 13, 2024
I get access to headspace through my Blue Shield coverage. I signed up for head space and the ui looked nice. I was 2 days late on my Blue Shield payment which left my headspace account expired. I figured that it may take a few days to update the system but here I am 10 days later trying to get them to reactivate my account but with no actual human rep to speak with its all done by chatbot which is off nearly no help at all. They even claimed that I requested to delete my account on 5/2/24.
iOS
May 14, 2024
Used to love it until customer service
Great app for meditation, terrible customer service. Giving it a 2 stars because it's not completely horrible. I've had a membership for 4 years. Recently I check my app subscriptions and it said headspace had been cancelled (sometimes you forget cancelling subscriptions right?) I hadn't been using headspace regularly so I didn't think anything of it anyways. Then I get a bill for my annual subscription (yes the one that had been canceled) and they said they are unable to provide me with a refund but LUCKILY I will have access for another year if I cancel it now. I don't want it for another year. I haven't been using it! I use to recommend this app but I will be highly discouraging it now because of the awful customer service. I'm sure “the right ears” will hear about this 🙄 “ At this time, we are unable to provide you a refund. Our sincere apologies that we are not able to accommodate your refund request. Feedback from our community is very important to us, so we'll make sure the thoughts you have provided are passed on and heard by the right ears. Our apologies again for any inconvenience and we hope that Headspace can be a valuable resource for you moving forward.”
Android
May 14, 2024
Trying to log in after reinstalling second time is more stressful than my whole day
iOS
May 14, 2024
Great app but since recent update crashes
Good app, great courses. Since the new update though it crashes every 4 minutes.
iOS
May 15, 2024
nothings free
i used to love this app but fell off it and i just tired to get back into it and nothing is free. there are no free starters or freebies. if u want to listen, it's going to cost money or a free trial for a week. like at this point i'll just leave sooo yeah keep that in mind.
iOS
May 15, 2024
Won’t let me log in
Tried logging into account but says I already have an account with email yet can't log in. Try resetting password and then get blocked from account. Absolute shower and waste of time
iOS
May 15, 2024
deceit
Despite offering a 7-day trial, they paid immediately. Tremendous deception
Android
May 15, 2024
Its very bad over all, very difficult to find a food meditation. Other apps are easier to manage compared to this.
Android
May 16, 2024
If you're a new user AVOID AVOID this app. They are predatory with horrible customer care . They make it so hard for you to cancel your subscription if you're no longer interested in their horrible app and even after 'cancellation' they keep charging you periodically and according to their terms and conditions, they cannot refund you. I was forced to block my card. You're better off using Calm or Sam Harris' Waking Up app.
Headspace: Mindful Meditation - Product Description
Stress less, sleep soundly, and get happier. Headspace is everyday mindfulness and meditation, so you can make mindfulness a daily habit and be kind to your mind. Learn how to relax, manage stress, find your focus, and release tension in both the mind and body.

Get guided meditations, courses, and mindfulness exercises on subjects like stress, general anxiety, worry, building resilience, and more topics for any moment. Learn mindfulness and choose from hundreds of meditations led by world-class experts from all walks of life. From guided meditations to soothing breathwork, get personalized recommendations daily based on what you like and how you’re feeling. 

Build your practice and meditate your way — Headspace is meditation for every experience level and lifestyle. Try short, 3-minute mindful meditation sessions that fit seamlessly into a busy schedule, or choose longer meditations for any time of day. Meditate with friends, and join live group meditations with members from around the world. Listen to soothing stories, calming sounds, and sleep music to create the conditions for restful slumber. Release stress and Tune in to Focus music to help you stay in the zone, and discover tension-releasing, joyful movement exercises.

Meditate, practice mindfulness, relax and sleep well. Start your free trial to feel the difference. 

DAILY MEDITATIONS
- Discover guided meditations and mindfulness exercises
- Meditate with Headspace’s personalized recommendations based on your activity
- Practice daily meditation on a new topic each day 
- Breathe easy with 3-minute mini meditations for a quick mental reset
- Track your progress and time spent meditating with Mindful Minutes on Apple Health 
- Learn meditation skills and find answers to your mindfulness questions
- Start your day inspired with The Wake Up — a short, daily video series made to brighten your day

SLEEP SOUNDS & MEDITATIONS
- Relax and create the conditions for a restful sleep
- Switch off with sleepcasts: calming narration paired with relaxing sounds
- Soothing sleep sounds with ambient nature recordings
- Calm & tranquil sleep music to help you reach a deep slumber

STRESS RELIEF & COPING MEDITATIONS
- Anxiety relief – ease stress with “SOS” sessions for moments of anxiety
- Learn breathwork to help you relax & calm down
- Build resilience with the Weathering the Storm collection
- Meditations to help you cope with sadness, anger, and adapting to change

FIND FOCUS & BUILD PRODUCTIVITY
- Improve focus with meditations for working from home
- Boost your concentration and productivity with focus enhancing music 
- Choose from curated playlists to set the right mood for your day

CENTERED FITNESS & TENSION RELEASE
- Relieve stress and release tension with mindful movement
- Mood boosting and motivating at-home workouts like yoga and guided runs
- Centered fitness courses: 28 days of mindful fitness and cardio
- Train with experts and Olympians Kim Glass & Leon Taylor

SUBSCRIPTION PRICING AND TERMS

Headspace offers two auto-renewing subscription options:
$12.99 per month
$69.99 per year (that's less than $5.99 a month)

These prices are for United States customers. Pricing in other countries may vary and actual charges may be converted to your local currency depending on the country of residence.

The subscription will automatically renew unless turned off in your iTunes Account Settings at least 24 hours before the current period ends. You can go to your iTunes Account settings to manage your subscription and turn off auto-renew. Your iTunes Account will be charged when the purchase is confirmed. If you subscribe before your free trial ends, the rest of your free trial period will be forfeited as soon as your purchase is confirmed.

Headspace saves your meditation sessions to your Apple Health app.

Read the terms and conditions here:
http://www.headspace.com/terms-and-conditions

Read the privacy policy here:
https://www.headspace.com/privacy-policy
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