Quality degradation at healow  
Users report higher volume of Quality Issues than usual
50
poor

healow | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 7 Days
Category: Medical
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
78%
Android
305 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
88 Reports
User Feedback
22%
iOS
88 Reports
78%
Android
305 Reports
healow - Latest Quality Issues
iOS
May 14, 2024
Review: site too difficult to navigate!!!
Too difficult to navigate!!!
Android
May 15, 2024
App stinks! Cannot access correct submit buttons.
Android
May 15, 2024
Unable to access App on my new Samsung S24, keep getting "unable to connect to server" error. I've deleted app, and reinstalled, signed in with UN & PW, and it has same error. Logged into app with same credentials from wife's Samsung S22+, but not from new phone.
Android
May 15, 2024
very difficult and forgets your information
Android
May 15, 2024
UPDATE: After unsuccessfully trying and login in, once more, to get my lap results; I still hate this app. Oh--if someone types in "Steve"...the app should know it's "Steven" and not block everything. I hate this app. Healthcare Associates of Texas has forced people to use this piece of garbage for years. It's so bad the healthcare providers rarely ever use it to respond to me. When asked, they talk about how useless it is. Now HCAT is almost as useless as the Healow app. Avoid both if you can.
iOS
May 15, 2024
Healow App
When you are told by your doctors office that this is the portal that you must use whether you want that or not you accept it the funny part though not really about this is that I tried several times to use it and I got so frustrated, I finally called the office, and I was told that I shouldn't worry about it because it doesn't really work. I think that says it all.
Android
May 15, 2024
Won't upload the app properly.
Android
May 15, 2024
The app sucks it stinks it doesn't work the way it should work I can't add more than one doctor to the app when to pay a bill on the app and couldn't find me to pay the bill I don't need this extra aggravation I'm deleting the app the livewell app works the way it should work why can't they all use the other app why do they need their own app the Helow app would probably be good if you had a phone number to talk to somebody but everything's done with email and I'm DONE with email.
Android
May 16, 2024
What purchase was successful? I did not agree to pay for anything concerning down load this app.
healow - Product Description
healow™ lets you communicate with your doctor’s office and access up to date medical records. You will be able to access your appointments, lab results, vitals, manage medications and other personal data all within one app. From the healow™ app you can manage multiple accounts and access your and your family’s medical information. 
Find a doctor and book your appointment - fast, free & easy, at your convenience – morning, noon or late at night! No more waiting on the phone with your doctor's office for an appointment. Find an appointment that works for you and book instantly – on the go!
Set your goals and track them easily using trackers. Use our weight management & activity trackers to reach your fitness goals. Track your numbers regularly to watch the trends change and share your progress with your doctor. Stay motivated to make healthy choices.
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