30
poor

HealthEquity Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
16 Points Past 7 Days
Category: Finance
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30-Day Trend
 
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Epic
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Android unitQ Score
Android User Feedback
57%
Android
42 Reports
iOS unitQ Score
iOS User Feedback
43%
iOS
32 Reports
User Feedback
43%
iOS
32 Reports
57%
Android
42 Reports
HealthEquity Mobile - Latest Quality Issues
Android
May 10, 2024
They still don't have integration with WageWorks after buying them out years ago, you still have to use the aging EZ Receipts app, which won't even show your commuter account's balance.
Android
May 10, 2024
This app is atrocious. It might be decent if it would just work, but it crashes repeatedly for almost every task
Android
May 12, 2024
you will most likely end up doing things more than once, only twice if you are lucky. uploading files? it will crash. entering a new expense and created a new provider? I am giving up after trying twice because the saved provider doesn't show up in the list when creating the expense.
iOS
May 13, 2024
Freezes after checking expenses. Unusable
Freezes after checking expenses. Closing the app and reopening doesn't help. Unusable.
Android
May 14, 2024
You can save money or auto invest, but you can not do both at the same time. Very disappointing.
iOS
May 14, 2024
Really useless
Transaction history doesn't match to website.
Android
May 15, 2024
Buggy, full of lags, honestly a terrible app.
Android
May 15, 2024
Literally unable to manage my account because app gets stuck loading new investment linueps which I'm forced to view and select before continuing. BenefitWallet was clunky and as impossible as it seems this is a giant step backward.
Android
May 15, 2024
This app is terrible. On the investment side, I continuously get a pop up that the app is not responding. Using a pixel 8 pro. Please fix, app is unusable.
HealthEquity Mobile - Product Description
The HealthEquity mobile app is a convenient and powerful tool that gives you on-the-go access to your benefit accounts.

Features include:

·  On-the-go access and history: Access all account types wherever you go.

·  Documentation: Take a photo with your device, upload images from your gallery, or add images and PDFs from the Files app to initiate claims and payments.

·  Ability to send payments & reimbursements: Send payments to providers or reimburse yourself for out-of-pocket expenses directly from your account.

·  Ability to manage debit card transactions: Link your debit card transactions to claims and documentation.

·  Claims initiation and status viewing: View the status of claims as well as link payments and documentation to claims.

·  Investments: Manage your HSA and MSA investments including buying and selling funds, researching performance, and making trades.

·  Notifications: Receive alerts when your HealthEquity card is used.
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