Quality degradation at HelloFresh: Meal Kit Delivery  
Users report higher volume of Quality Issues than usual
51
poor

HelloFresh: Meal Kit Delivery | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-12 Points Past 7 Days
Category: Food & Drink
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30-Day Trend
 
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Android unitQ Score
Android User Feedback
57%
Android
382 Reports
iOS unitQ Score
iOS User Feedback
43%
iOS
289 Reports
User Feedback
43%
iOS
289 Reports
57%
Android
382 Reports
HelloFresh: Meal Kit Delivery - Latest Quality Issues
iOS
May 15, 2024
Mr Owens
I have had Hello Fresh for 6-8 weeks just one meal didn't tick my box , apart from that i enjoyed the rest very tasty and good sensible portions .
Android
May 15, 2024
The meals are tasty enough, but I wish some had more veggies added (like the Asion bowls).
Android
May 15, 2024
Subscription trap, cannot be canceled, only paused.
Android
May 15, 2024
nice recipe ideas, good and short descriptions of the steps, unfortunately a bit often potato wedges from the oven. Quantity sufficient, often no leftovers. Maybe there is an idea for more sustainable packaging for some products. Unfortunately, the price is intense, so I think it's good that the rewards exist. Nevertheless, there should be more discounts for existing customers as well.
iOS
May 15, 2024
Something is always missing
The dishes are really good in themselves, if something wasn't missing all the time, you get credit, but you can only use it after the discount. Since it is absolutely not reliable, which sometimes costs extra time and that at the price, there are only two stars 🤷🏼 ♂️
Android
May 15, 2024
Out of 5 weeks of delivery, only the last one went well. I had never been delivered to my home but to another address. Recipes are cool if you like the exotic: Vietnamese, Chinese, spicy. No quantity we take for two we have just what we need no too bad for the lunchtime meals that we manage to make without hello fresh but at least on that no waste m. a lot of paper use to wrap each recipe individually
Android
May 15, 2024
Minimum purchase too much
Android
May 16, 2024
I was using my real email, But you won't let me.
Android
May 16, 2024
I am unable to unsubscribe. I tried on many occasions to unsubscribe and each time there was an "error". Because of this I have to manually block out each order and keep up with it. If I forget to cancel a week it will automatically purchase it. Not to mention, I am forced to have a debit/credit card attached to this file, so I can't delete it and forget it. This is frustrating and I tried to reach out multiple times with no success. I'm hope this review will get their attention and I can cancle
HelloFresh: Meal Kit Delivery - Product Description
HelloFresh delivers weekly meal kits with delicious ingredients and easy-to-cook recipes directly to your door. Take the guesswork out of meal planning and cook delicious food for you and your entire family.

Perfect for busy lifestyles, our meal delivery services include everything you need to prepare your favorite meals, with many of our recipes served in about 30 minutes. We also combine thousands of delicious, carefully curated recipes in our collection, so mealtime is never boring!

HelloFresh is as flexible as you are. Skip a week or cancel your weekly food subscription at any time. The only thing you need to decide is what to make tonight—giving you a fresh and fun cooking experience that puts you in control in the kitchen.


What to Expect from HelloFresh Meal Plans


-Thousands of delicious and easy recipes that you can save to your favorites, rank, and share with your friends and family.
-Fresh ingredients, along with step-by-step recipe instructions and cooking tips & tricks.
-A flexible online account that functions as a meal planner so you can easily choose your meals or change your meal kit subscription at any time.
-When you finish preparing your recipe, you can sync the nutritional info with your Health app using HealthKit to track your nutritional intake. (iPhone)

—Tasty Meal Kits Delivered to Your Door—


Whether you’re an unfussy omnivore or a strict veggie eater, HelloFresh makes choosing the perfect food subscription box simple. Our easy-to-manage meal plans are fully customizable to your preferences, and they can be tailored for 2-4 people with up to 6 recipes per week.

What’s more, with a little bit of creativity, you can easily make a HelloFresh meal kit work when you’re eating alone—just split the ingredients to make a single meal or save your leftovers for tomorrow’s lunch!

Check out our easy meal kits here:


-Meat & Veggies: A meal plan designed for unfussy omnivores with the widest range of meat, fish, and seasonal produce. Enjoy all our recipes with this preference.
-Veggie: A meal kit with a huge range of seasonal veggies, legumes, seeds, and nuts. Everything you need to create vegetarian meals.
-Pescatarian: A meal plan that perfectly balances seafood and veggies to make the most delicious fish-based recipes.
-Family Friendly: The perfect meal plan for people of all ages, combining kid-tested meals and family favorites with easy recipes that everyone will love.
-Calories Smart: Keep tabs on your calorie intake with the delicious, dietician approved meal kits that are at or under 650 calories each.
-Quick & Easy: Fast, simple, and fresh meal plans that cut down on the prep, cooking, and cleanup every night!

—Easy Meal Management with the HelloFresh iOS App—


The HelloFresh app makes managing your weekly meal subscription simple. Just access your account on your iOS device to set your delivery day, swap out ingredients and recipes, or change the number of meals or the number of people you are feeding. Perfect whether you’re eating alone or cooking for the whole family!

—About HelloFresh—


HelloFresh is committed to sustainable eating, and each of our meal delivery kits helps you reduce food waste, lower your carbon footprint, and minimize packaging waste. In fact, we’ve been able to offset 100% of our carbon emissions.

Our meal boxes come with perfectly portioned ingredients, with less prep and more great food without the hassle. We source all our ingredients responsibly, and we’re constantly innovating to reduce plastic packaging and improve our sustainability goals.

For more information about our subscriptions, HelloFresh meal kits, or if you need help using the HelloFresh app, email us at iosappfeedback@hellofresh.com.
Follow us on Facebook (fb.com/hellofreshUS) and Twitter (@hellofreshUS). If you like the service, please take a few minutes to review our app.

Find more information at:
https://www.hellofresh.com/

Learn more about our plans here:
https://www.hellofresh.com/plans
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