Quality degradation at H&M - we love fashion  
Users report higher volume of Quality Issues than usual
58
fair

H&M - we love fashion | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-7 Points Past 7 Days
Category: Shopping
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
73%
Android
385 Reports
iOS unitQ Score
iOS User Feedback
27%
iOS
140 Reports
User Feedback
27%
iOS
140 Reports
73%
Android
385 Reports
H&M - we love fashion - Latest Quality Issues
Android
May 15, 2024
Parcels are delivered very slowly
Android
May 15, 2024
it's annoying that you can't apply boys and girls to filters. Such a waste of time, that's why I very rarely shop at eich.
Android
May 15, 2024
There is no option of free delivery for a certain amount, checking the availability of items from the store on the site, returning orders to stores, delivery of orders to the store... Zero
Android
May 15, 2024
I've been very disappointed lately
iOS
May 15, 2024
App crashes
The app crashes every single time I add an item to the cart. I have to go back in and start all over again every time I put an item in the cart. Can you imagine how frustrating it must get after 2 or 3 tries?
Android
May 15, 2024
Practical application but bug at the moment.
Android
May 15, 2024
The website is doing well, the only thing I don't like is that they don't let you send an order made to the store for free.
iOS
May 15, 2024
Not Working
Never got this app to work. The store employee has helped me with everything that has to do with it, no one can make it work.
Android
May 15, 2024
There was a 10 percent discount for new members. I installed the app, the employee at the checkout didn't know how to get the discount. There was nothing about it in the mailbox either. App uninstalled, done!
H&M - we love fashion - Product Description
Tap in to our fashion feed, anytime, anywhere, and all in one spot — the H&M app. 
Get instant updates, track your orders, use your own photos to find similar items in stock, and get inspired by our users all over the world! 

Imagine yourself browsing our feed and experiencing it live all at the same time.
Sounds exciting? Keep reading!

Our app also comes handy when you’re already inside one of our stores.
Let’s say you can’t find your size or would like to know if an item is available in more sizes and colours? Scan the price tag — our SCAN & FIND feature will let you know!

Seen something you like and got inspired by? VISUAL SEARCH lets you explore what we have to offer by using your own photos or screen shots. It recognizes patterns, colors, styles, and gives you a list of matching or similar items in stock.

Save the items you love the most in your own list of favourites — just tap the HEART ICON. 

Keep up to date with the fashion world by activating PUSH NOTIFICATIONS! You’ll be the first to know when a designer collection drops and you’ll instantly be notified when we have special offers and events!

Don’t miss out — download the H&M app now!

When you download the H&M app, we will process your data in accordance with our Privacy Notice. For more details on this, please go to hm.com.
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