60
fair
hoopla Digital | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-13 Points Past 7 Days
Category: Book
30-Day Trend
Android unitQ Score
Android User Feedback
68%
Android
688 Reports
688 Reports
iOS unitQ Score
iOS User Feedback
32%
iOS
328 Reports
328 Reports
User Feedback
32%
iOS
328 Reports
328 Reports
68%
Android
688 Reports
688 Reports
hoopla Digital - Latest Quality Issues
iOS
May 14, 2024
Please fix last update
Since the last update Hoopla keeps logging me out and removing my downloaded content. I listen to audiobooks every day on my commute and lately each time I get into my car the hoopla app has signed me out, then not only do I find my book is no longer downloaded but it also starts from the beginning and doesn't remember where I left off. I only have 3 GB of cellular data each month so I rely on the capability of keeping my books downloaded on the app. Please fix! I didn't have this problem until the last update.
iOS
May 14, 2024
Can’t login
I had an account at one time, it's attached to an old email I no longer have access to. Won't let me create a new account.
iOS
May 14, 2024
Too hard to borrow
Unless you try and download a book at the crack of dawn the library limit is reached. Very frustrating.
iOS
May 14, 2024
Almost perfect
App has a weird black flickering when you scroll through titles, otherwise great.
iOS
May 14, 2024
user UN friendly
trying to get in, took over one hour
iOS
May 15, 2024
Unstable at best
The app constantly crashes. Though the books are readily available, good look making several attempts to open one to read or listen. Annoying
iOS
May 15, 2024
Good but would be nice if there is more consistency and a widget
Love the ability to do audiobooks for free through my library. Would really like a widget. Sometimes it doesn't save where I was at last which can be frustrating.
iOS
May 15, 2024
Good but signs you out
This is a great app, but my only complaint is that it signs me out at the most inconvenient times. When it signs you out it also deletes anything you have downloaded. I like to download audio books to listen to while I work (mowing lawns). A lot of the places I mow don't have cell service and WiFi isn't always an option, so I end up with nothing to listen to until I get home at the end of the day and can sign in and redownload whatever I've borrowed. I have no complaints or problems otherwise. The 5 borrows for audiobooks is great and being able to download them for offline listening is great. The choices for books are pretty good as well. The sign out is my only complaint. Sometimes it's once a month, sometimes it's 2 times in a day, sometimes it's twice a week. There's no telling when it will happen and no pattern to it.
iOS
May 15, 2024
Not the whole series
I've been trying to find the first book of my series but I can't. Super annoying because they have all the other ones. Wish you would fix it. And don't like that I can't borrow more then five books a month. I borrow waayyyy more at the library😳
hoopla Digital - Product Description
Tap into Discovery. Instantly Read, Listen, and Watch with Your Library card. hoopla is the leading all-in-one digital library app, with more than 1,000,000 titles—from best-selling novels and blockbuster movies to niche, hard-to find content, hoopla has something for everyone. Read, listen, and watch without ads, for free with your Library card. • Take your library with you on your smart phone or tablet wherever you go • No late fees • Ad-Free • Available 24/7 • Thousands of new titles added every month • Instantly stream or download for offline reading, watching, and listening • Works with Apple Carplay • Never lose your place - your borrowed content synchronizes across a wide range of devices • Kids Mode – turn on to only show family-friendly content • Shuffle feature to have songs randomly played from one album or all albums currently borrowed • hoopla Magazines • hoopla BingePass gives unlimited streaming of popular content for 7 days with a one borrow. In our eBook reader you can: • Save your place with a digital bookmark • Highlight text and add notes or add notes to bookmarks for future reference • Adjust the text size and formatting • Change the color of the page Our new audiobook experience offers: • Distinct chapters • Ability to save your place with a digital bookmark • Notes can be added to any bookmark for future reference • Speed options range from 0.5x to 4x normal • Car & activity mode • A sleep timer that can be set to the end of a chapter or a set number of minutes Our digital graphic novel/comic experience delivers: • Ground-breaking action view to bring comics to life. Double-tap and swipe for a panel-by-panel guided reading experience • Magnifier tool to help readers explore the details within each panel Download the app today and get the most out of your library with hoopla! (Content may vary by Library)
All intellectual property rights, including trademarks and word marks, are the property of respective owners