34
poor
CenterWell Pharmacy | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-23 Points Past 7 Days
Category: Health & Fitness
30-Day Trend
Android unitQ Score
Android User Feedback
59%
Android
45 Reports
45 Reports
iOS unitQ Score
iOS User Feedback
41%
iOS
31 Reports
31 Reports
User Feedback
41%
iOS
31 Reports
31 Reports
59%
Android
45 Reports
45 Reports
CenterWell Pharmacy - Latest Quality Issues
Android
May 10, 2024
no method to revise or cancel orders.
Android
May 10, 2024
The otc is 3x the cost of walmart. Really f'n stupid. Offer a card for , nope , forced to pay for over priced, and very small selection. NOT RECOMMENDED!!!!!!!
Android
May 11, 2024
Won't even let you log in. Slack. You would think that people in the pharmaceutical industry could keep their stuff running. You people make more money than you should for being half-assed.
Android
May 13, 2024
Will not let me sign in.
Android
May 13, 2024
OMG, if you want to be frustrated as heck, then use this app. Then try talking to a rep. Get hung up on while 'put on hold' with no callback. Go through your issue, only to be transferred to an 'expert', and have to go through the whole explanation process again and receive completely different info than you got at first. Save my billing info only to be notified that it needs to be updated before the refill can be processed. It's ridiculous! 8 days to process a refill and still not shipped
Android
May 13, 2024
Why do you delete Rx's I have in archive ? Why do you remove my Doctors name on closed orders or in archive ? ( sometimes I have same Rx written by PCP and a Specialist) WHY CAN'T I EASILY FIND WHERE THE "PRICE A DRUG APP" IS ?
iOS
May 14, 2024
Useless to sign in
I have to google Centerwellpharcy.com rather than this app every time I try to sign-in to get the Free Vitimins. This App says “there a mistake, try again” only to get that same message from this app.
Android
May 15, 2024
All these items are way over priced .I see all these items for 1.25 at dollar tree .you sell them for 6 times the price .it's crazy .why can't we go back to benefits where we can choose like Walgreens.
iOS
May 15, 2024
Can’t sign in
I've tried for six months. The app is bad and when I could sign in thru the Humana app, products have been out of stock of6 months.
CenterWell Pharmacy - Product Description
The new CenterWell Pharmacy™ mobile app makes it easier to keep track of your prescriptions. The new app has the same easy-to-use features, plus upcoming features focused on you. 1. Simplified refill ordering 2. Easy prescription transfers 3. Check your order's status at a glance COMPLETE MEDICATION LIST - Stay organized with a full list of all your prescriptions filled at CenterWell Pharmacy, including those you no longer need and medication for your dependents. QUICK REFILLS - Easily refill your prescriptions as soon as you sign in, straight from your home screen. PRESCRIPTION DETAILS - View important details about your prescriptions, such as available refill dates, doctor information, images of your meds, and related educational videos. ORDER STATUS - Know where your order is once it’s processed with color-coded order status messages. SHIPMENT TRACKING - Track shipments once they’re shipped to estimate when your medication will arrive. SNAP-TO-TRANSFER - Submit a photo of your current prescription label to easily transfer your prescription to CenterWell Pharmacy. SPECIALTY MEDICATIONS - Request a refill of an existing CenterWell Specialty Pharmacy™ prescription and order it at the same time as all your other medication. AUTO-REFILLS - Automatically receive your next set of refills so you’re sure to have your medication on time. NOTE: auto-refills are not available for Medicare customers. PAYMENT OPTIONS - Change or update your credit card information and make payments securely from the app. PREFERENCES - Set or update your preferences, such as how you want to be communicated (by phone, email or text) or if you’d like to receive an alert when your total charge is over your price limit. SHOP PRODUCTS - Shop over-the-counter (OTC) products with the Health and Wellness credit that may be part of your Humana member benefit. NOTE: available to Medicare customers only. Download the CenterWell Pharmacy mobile app now to manage all your mail-delivery medications with ease! Note: The CenterWell Pharmacy mobile app is available only to Humana members. For issues with this app, please email mobilefeedback@centerwell.com.
All intellectual property rights, including trademarks and word marks, are the property of respective owners