47
poor
IBKR Mobile - Invest Worldwide | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-11 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
75%
Android
131 Reports
131 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
44 Reports
44 Reports
User Feedback
25%
iOS
44 Reports
44 Reports
75%
Android
131 Reports
131 Reports
IBKR Mobile - Invest Worldwide - Latest Quality Issues
iOS
May 12, 2024
Be careful in verifying prices but overall strong platform
They have an issue with their mid point. It lags other brokerages such as Charles Schwab and you typically find that you've executed for much less profit and loss at the mid point than expected. Take your time because it's easy to make mistakes on IB. However, given the nature of the industry is to pay to trade, I won't dwell. Their customer service is very decent and reports somewhat confusing but after a few practices and run through straight forward. Their functions are customizable to an extent and easy to understand unlike other customizable brokerages with sub languages and acronyms that make trading confusing and frustrating. Execution is top notch with IB but you may need to get practice. I changed my review from 1 star to 4 stars. Certainly you are never getting an uncomfortable feeling like you would on Lightspeed that you are being confused or that your trading is burdensome.
iOS
May 13, 2024
Wasting of time. System failed to accept any docs.
Created account month ago and still cannot use it cause of "not valid documents". I sent them all requested pages of passport, system still asking to do the same. Absolutely not recommend to anyone, you will waste your time with them. Support doesn't care that you have problems, so i just closed my account.
Android
May 13, 2024
User service is poor
Android
May 13, 2024
Very clumsy procedure to register and activate. Bad experience with address verification, too many documents to accept, when changed address I need to re accept all the other documents... it is a beurorcacy at high scale... I cannot get to use the app because of the stupid process these guys have. Do not recommend this broker!
iOS
May 14, 2024
Horrible stuff
Hands down the worst trading app out there. Convoluted, complex yet missing basic functions like OCO orders. IBKR does offer heaps of products with low fees but the app is a disaster. If you plan to make money trading this app won't help.
Android
May 15, 2024
The last design just broke the order list, now the alphabetical sorting doesn't work and stopped to being a table, come on, why do you need to change the design? People will have an hard time managing the portfolio and just perform the same tasks just because your design team wanted to "improve" things? Create a new app if they think the design is that good you will see how many people care
iOS
May 15, 2024
Confusing and greedy
The system is extremely complicated and confusing. And the company is extremely greedy, they charge you literally for everything. You would have to buy multiple data subscriptions to be able to see the data like the level two and real time quotes. Account management is too difficult, you need to log in to their website, put in unnecessary keys, navigate from pages to pages … I finally had to switch over to a different broker and I am so glad I did.
Android
May 15, 2024
complicated navigation around the site. could be made more user friendly
Android
May 15, 2024
IBKR is a good broker, but the mobile App is unusable. First of all, it has a really old design from 199x, with full of data, so you cannot find the relevant info, especially that the currencies are mixed as USD and HUF on the same page. Also you need to wait hours to get the money which you sent to the broker and you cannot move it from the normal account to TBSZ by the App, only by the Desktop program, so a lot of time to arrange it. IBKR pls make a fresh designed Mobile App. Thx.
IBKR Mobile - Invest Worldwide - Product Description
An intuitive, ergonomic mobile trading platform. Monitor market activity and trade with real-time quotes, charts, and market scanners. Both standard order types and complex option spreads are supported. Thinking about opening an account at IBKR? Take our mobile platform for a test drive: no registration or username is required to log in and view unlimited delayed quotes. DISCLOSURES INVESTING IN FINANCIAL PRODUCTS INVOLVES RISK TO YOUR CAPITAL. YOUR INVESTMENTS MAY INCREASE OR DECREASE IN VALUE, AND LOSSES IN DERIVATIVES OR WHEN TRADING ON MARGIN MAY EXCEED THE VALUE OF YOUR ORIGINAL INVESTMENT. IBKR’s services are offered through the following companies, depending on your location: • Interactive Brokers LLC • Interactive Brokers Canada Inc. • Interactive Brokers Ireland Limited • Interactive Brokers Central Europe Zrt. • Interactive Brokers Australia Pty. Ltd. • Interactive Brokers Hong Kong Limited • Interactive Brokers India Pvt. Ltd. • Interactive Brokers Securities Japan Inc. • Interactive Brokers Singapore Pte. Ltd. • Interactive Brokers (U.K.) Ltd. Each of these IBKR companies is regulated as an investment broker in its local jurisdiction. Each company’s regulatory status is discussed on its website. Interactive Brokers LLC is a SIPC member. *Lowest Cost Broker according to StockBrokers.com Online Broker Survey 2022.
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