Quality degradation at Instawork for Business  
Users report higher volume of Quality Issues than usual
62
fair

Instawork for Business | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-13 Points Past 7 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at Instawork? Unlock additional insights
Android unitQ Score
Android User Feedback
100%
Android
212 Reports
iOS unitQ Score
iOS User Feedback
0%
iOS
0 Reports
User Feedback
0%
iOS
0 Reports
100%
Android
212 Reports
Instawork for Business - Latest Quality Issues
Android
May 10, 2024
The address they gave was wrong which prevented me from clocking in. Had to drive 4 miles from site to clock in then drive back. No one showed up after I waited full hour. Contact button sends me to a phone that will not connect me with anyone. I'm back home and currently clocked in.
Android
May 11, 2024
If more jobs and areas dont become available soon going to be uninstalling. Shouldnt be this hard when all I hear is "there are jobs everywhere" BS 🙄
Android
May 11, 2024
I really don't know what to say about this app. I have been on here for months. Finally, yesterday something just " popped up" telling me to do a coaching call before I take on a job. So I scheduled a coaching call yesterday for this morning at[handle] bc the app stated that, that was all I needed to start working. And the call never came 😳...what am I to do now?? How can I start anything on this app??? I'm hoping someone sees this from Instawork, that can help me get started.
Android
May 11, 2024
no customer service to help with issues
Android
May 11, 2024
Cancelled shift for no resons
Android
May 12, 2024
Sucks, Everytime I put in my phone number so they can text me s verification number, nothing happens, no text, it's stupid, don't waste your time
Android
May 12, 2024
Very Disappointed I went through the tedious application and learning processes to get approved for job assignments and when I got one. I bought clothes for job and everything and the day before the shift they all of a sudden cancelled it and said my background check was pending review that was over a week ago and I still haven't heard anything from them. Total waste of time unless they rectify waiting to the last minute to check backgrounds. This should be done the first day.
Android
May 14, 2024
I am having serious problems uploading my information to the app process. I have been trying for a while to get my information into the system, but can't? 😭😭😭😭
Android
May 15, 2024
They need to update the app and add a Worker real live phone support. How could a company's workers contact support section not have a phone number or live chat were someone can adress a issue. Instead this unreliable company just sends you to a website that has some written solutions for general information. Contact support should mean I can actually contact someone from Instawork and they can help me with the issue not just redirect me to a website that doesn't have the solution I need.
Instawork for Business - Product Description
Instawork uses technology to match businesses with our vetted pool of 4M flex, seasonal and temp-to-hire workers at the touch of a button. We built this app specifically for Instawork Partners to post and manage their shifts on the go. Whether you are onsite or on the move, you have all your shift information right at your fingertips, making managing your shifts easier than ever. 


MAKE ADJUSTMENTS TO YOUR SHIFTS IN REAL TIME
• Clock workers in and out
• Adjust worker timesheets
• Submit ratings as you go
• View worker locations with GPS tracking leading up to and during your shift

POST SHIFTS WHEREVER, WHENEVER
• Submit a request for staff in less than 5 minutes
• Instawork handles all payments to workers, insurance and applicable taxes and fees
• Active in 40+ cities across the United States and Canada

Here's what some of our customers say:

“The biggest benefit for me, for Instawork is I don’t have to sit at my computer and plug in their time if they were late or didn’t show up” - Chris Miller, Operations Manager @ Goo Goo Cluster LLC

“A lot about the events industry can be a little bit antiquated and I loved that it was a tech forward platform. We were able to share information, understand who we were working with, and also explain a little bit about our event. So we ended up getting staff that not only, in my opinion, were excellent, they were also excited to be there.” Jasmine Ward, Head of Experience @ Tech United

Have questions or feedback? Reach out to us at help@instawork.com
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