10
poor

QuickBooks Accounting | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
4 Points Past 7 Days
Category: Business
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
31%
Android
69 Reports
iOS unitQ Score
iOS User Feedback
69%
iOS
154 Reports
User Feedback
69%
iOS
154 Reports
31%
Android
69 Reports
QuickBooks Accounting - Latest Quality Issues
iOS
May 14, 2024
Becoming useless
I used to love QuickBooks but in the last 2 years both the app and the online version used on mobile devices has so many problems. Recently I can no longer create an estimate from the app. When I try to add product the app closes. Also, the large majority of my customers are tax exempt so I have all my products listed as tax exempt. I used to be able to add tax to estimate for those customers but recently it is not possible. You can go through the steps but it won't actually add the tax. Also, used to be able to reorder the estimate or invoice so tax would be charged on shipping but that isn't working either. Every time I try to save it save can't save because it's trying to calculate taxes even though no taxes are due. It's also not possible to print estimates or invoices from app on iPhone or iPad. If I try to use the online version Or iPhone. It is not formatted correctly. So you can't see everything on the and scrolling around is extremely difficult. It is made running on mobile business almost impossible. At this point, I would never recommend it, and most likely will with QuickBooks with my subscription expires. I have tried reaching out multiple but all I am told is try the or a different browser or buy a laptop or buy a desk top. This is not acceptable. Price was raised almost $200 this year. And it's useless.
iOS
May 14, 2024
Garbage since updates started
App crashes trying to create an estimate on iPhone. Product/service categories are completely ignored in app. Using them in the online (browser) version is not much better. Programmers or whoever is supervising these updates should be ashamed and removed. What used to work very well has over last 4-years become an albatross. The app once worked flawlessly and now it's completely garbage….not to mention we all pay 4x more for same program as 6-years ago. Worse, I have shared all the concerns, bugs, loss of functionality, etc. with QB clowns and they do nothing. Garbage just keeps getting worse…just when you thought it couldn't get any worse.
iOS
May 14, 2024
Complete dog cr@P since latest update!
I have to manually build a new invoice for each customer every visit because I can no longer copy an old invoice and just alter the quantities. Also I have to “SAVE” the invoice then reopen it to send it when before I could do that all with one button. Nice fix morons. You made a lot more work and stole valuable time from us each week just to make the format “look new”.
iOS
May 14, 2024
Bug
Cannot open since May 2024
iOS
May 15, 2024
App won’t load
I work heavily in quickbooks and the app. It constantly logs me out and for the last 24 hours it won't load on my phone at. I've deleted the app and reinstalled with no success. It really makes it hard to do my job if I can't access information on the go.
iOS
May 15, 2024
App is unusable
The new update has rendered the app unusable for us. We need to be able to reference estimates that have been converted by estimate number only. We can't. The extra steps to convert to an invoice are ridiculous. The app freezes all the time. Worst update yet…and that's saying something.
iOS
May 15, 2024
Useless updates.
I've been using QuickBooks for five years. It worked great in the beginning. The recent updates do not add any functionality at all. It makes the app more difficult to use because you have to tap through more screens to do the same function. For example, to add an invoice that has been paid, you have to tap through two extra screens now. Printing an invoice is also difficult, it makes you save the invoice brings you back to the main menu, you have to go back and find the invoice then to print it. in the worst case scenarios, I can't even access my invoices because the menu item is completely gone from the app. I have no idea why this happens. I have to delete it and reinstall the app. When they updated the app, you also had to use a new format for your invoices, it wouldn't allow you to preview them because it wasn't a supported format.
iOS
May 15, 2024
Update is terrible
The new update is terrible as I am putting information in and saving the info gets deleted. I have to many times go back make sure info doesn't get deleted. I also hate how I now have to go through many windows just to save info. Please fix
iOS
May 15, 2024
Roles do not work for the app
We use the program and upgraded our account to use custom roles, however as soon as we assign the custom role to an employee it will not let you use the app. It has no problem letting you on the website but the app just blocks you out. Tried using customer service and they also had no idea how to fix it.
QuickBooks Accounting - Product Description
Track miles, create invoices, manage your expenses and cash flow to view your profit and loss anywhere. Download QuickBooks Accounting and manage your small business with this easy to use accounting app!

You don’t need to be an accounting expert to keep your small business bookkeeping organized. Easily create an invoice and track it with our invoice management tools. Plus, you will always be able to see where your business stands with dozens of financial reports available. 

Track mileage automatically
	•	Mileage tracking automatically works using your phone’s GPS, without draining your phone’s battery.
	•	Mileage data is saved and categorized to maximize mileage tax deductions.

Create invoices and get paid faster
	•	This invoice generator allows you to track invoices sent (in multiple currencies) so you always know who owes you and who has paid you.
	•	Get paid faster by credit card or bank transfer (requires activating QuickBooks Payments). 

Cash flow management
	•	Track your business finances in one place with the Cash Flow business dashboard.
	•	Forecast cash flow over 90 days and use Envelopes to set aside funds for business payroll & taxes.
	•	Make informed business decisions using customized, data-driven insights.

Dashboard business insights
	•	View your profit and loss to see what you are making and spending, and view your account balances
	•	Categorize your monthly expenses to make them easier to track.
	•	All your open and overdue invoices are displayed for easy cash flow management.

Manage expenses, track sales and customers on the go 
	•	Get maximum tax savings by photographing your receipts and attaching them to your expenses.  
	•	Take a closer look at your profit and loss, by connecting your bank accounts, to see where you are making and spending money.
	•	Review your bank transactions and add them to your accounting records.
	•	Easily add new customers and contact them on the go.

Do even more with online accounting
	•	Customize all your sales invoices and sales receipts with your logo and fields within minutes. 
	•	Be better prepared for tax time and get all the necessary tax deductions by giving your accountant access to your account.
	•	Add additional features with over 80 partner apps, including inventory management and advanced crm.

Get started easily
	•	Already registered for QuickBooks Online? Then DOWNLOAD the best accounting app today, sign-in with your QuickBooks credentials and enjoy the QuickBooks Accounting app for FREE!
	•	New to using QuickBooks online? Simply download the app, create an account, and try it for FREE for 30 days! 
	•	FREE trial includes unlimited access to QuickBooks on the web and your mobile devices. 

Not compatible with QuickBooks Desktop for Windows or Mac.


From INTUIT
Makers of: QuickBooks Online, QuickBooks Payroll, TurboTax & Mint.com
Visit:
	•	https://www.intuit.com/privacy/ to learn how Intuit protects your privacy.
	•	https://glam.app.intuit.com/app/guesttos?glocale=en_US to read the Intuit terms of service.

Download today, and start managing your small business easily, on the go!!

SUBSCRIPTION INFORMATION
• Your iTunes account will be charged when you confirm the purchase.
• Your subscription will automatically renew unless you turn off auto-renew at least 24 hours before the end of the current period. 
• Your iTunes account will be charged for renewal within 24 hours prior to the end of the current period.
• You can manage your subscription and turn off auto-renewal by going to your iTunes account settings after purchase. On your device, go to Settings > iTunes & App Store, tap your Apple ID, and tap Subscriptions.
• You'll give up any unused portion of a free trial period when you purchase a subscription.


DISCLAIMER: Get Paid Four Times Faster Disclaimer: 'Four times faster based on U.S. customers using QuickBooks Online invoice tracking and payment features compared to customers not using these features from August 2021 to July 2022.'
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